Thank you for the firmware and APP version, did you also try to re-install the DJI Pilot? We have forwarded to our engineers for further advice, please wait patiently, thank you.
Hi DokterDrone,
Have you any luck with the problem?
I am suffering from the same issue.
There is another app UGCS for DJI.
https://www.ugcs.com/page/direct-download-ugcs-for-dji
Try that as an alternate till DJI gets us a solution.
Sorry for the late response, please ensure to reply to one of my posts so that I could get the notification and reply as soon as possible.
DJI Pilot APP is not fully compatible with Z3, you may use it with A3 but some features are not supported.