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Phone Restarts
573 6 2019-11-23
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AviR69
lvl.1
Flight distance : 25745 ft
Israel
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Today flying my MM and got a signal lost, the MM started a RTH failsafe prcedure , all of a sudden my phone just restarted.
Very weird, its the second time I hear about this problem, anyone else suffered the same thing ?
DJI engeneers FYI.


2019-11-23
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DJI Stephen
DJI team
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Hello and good day AviR69. I am sorry for the trouble this has caused and thank you for reaching out. May I know what is the model of the mobile device you are using please and did this happened to different location where you flew your DJI Mavic Mini. Thank you.
2019-11-23
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AviR69
lvl.1
Flight distance : 25745 ft
Israel
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DJI Stephen Posted at 11-23 08:25
Hello and good day AviR69. I am sorry for the trouble this has caused and thank you for reaching out. May I know what is the model of the mobile device you are using please and did this happened to different location where you flew your DJI Mavic Mini. Thank you.

Hi I use a Samsung Note 8 with android 9, and no It never happened to me elsewhere.
2019-11-23
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AviR69
lvl.1
Flight distance : 25745 ft
Israel
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AviR69 Posted at 11-23 09:35
Hi I use a Samsung Note 8 with android 9, and no It never happened to me elsewhere.

Anyone else suffered same situation ?
2019-11-24
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marktottymy
lvl.4
Flight distance : 91860 ft
United States
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AviR69 Posted at 11-24 20:24
Anyone else suffered same situation ?

Yes, I had this happen on S6, but not sure what triggered it....
2019-11-27
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jh8
Second Officer
Flight distance : 39685 ft
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Netherlands
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Same happened twice on my stock Galaxy S8:
https://forum.dji.com/forum.php? ... p;page=1#pid2012217
2019-11-27
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AviR69
lvl.1
Flight distance : 25745 ft
Israel
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Well still happens on djy fly 1.0.3 on Samaung Note 8, sometimes I cannot stop or start video or switch to photo, it just does noting and then my phone restarts.
2019-11-29
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