graham davie
lvl.3
Flight distance : 111247 ft
United Kingdom
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DJI Natalia Posted at 11-26 02:08
Hi Graham, we are sorry to hear about the issue that you encountered. Could you please record a short video for better assistance? At the same time, please confirm that if there is an error message in your DJI Fly app? Thanks.
Hi Natalie, I posted a video showing the problem with my MAVIC mini as you requested yesterday , I hope that it fully showed the problems.
Since then I have seen on the DJI forum, that DJI having admitted it is a firmware problem, and have advised one user to either return it to them, or go to the dealer for a replacement, on handing the original back.
Will DJI provide some sort of cover note explaining this to the dealer, ( in my case here in the UK Argos)?
It would be convenient for me to go to the dealer locally, but should I have a problem with them exchanging for a new mini, could you provide me with a address in the UK to return the unit if I cannot exchange it with Argos.
Many thanks, graham. |
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