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DNG / Prores license key problem
416 2 2019-11-26
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utcinema
lvl.2
Flight distance : 3431437 ft
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United States
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My Inspire 2 x5s looses license key for DNG RAW and Prores when I turn off the drone to change batteries, lens or memory card.
If I turn off both - remote and the drone to change batteries - it works fine after that.

Also I can't change DNG / Prores settings using CrystalSky monitor. I have to connect my iPad mini to be able to switch between DNG and Prores.
Here is a short video demonstrating the issue https://youtu.be/LzKLy1LocUs


2019-11-26
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utcinema
lvl.2
Flight distance : 3431437 ft
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United States
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iPad App v 4.1.9
Crystalsky App v 4.3.16
Aircraft 01.00.0330
Remote Controller 01.01.0001
RAW Module 01.32.49.98
Camera 01.02.15.04
Flight Database 01.00.01.11
App Database 01.00.01.09
2019-12-3
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Matthew Dobrski
Captain
Flight distance : 1700092 ft
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Canada
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utcinema Posted at 12-3 18:36
iPad App v 4.1.9
Crystalsky App v 4.3.16
Aircraft 01.00.0330

Something is not right with software version, recent Go4 app for CrystalSky is 4.3.4, I believe. Make sure everything is up to date. Also, it's a good habit to reboot your device after shutting AC down.
2019-12-4
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