Gimbal and Flight Problem
599 2 2019-11-28
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dani_b
lvl.1

Australia
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Hi Everyone,
I need some help with my P3 Standard Gimbal.(Theres a lot to read but i'm trying to be thorough and any help is highly appreciated!)

I flew it a couple of days ago and mid flight I got a magnet interfearance warning and it switched to atti mode. (I was in the middle of nowhere so I don't know why this happened). I landed the drone but motors kept spinning and aircraft flipped over. I picked it up and probs continued to spin. I used the remote to shut them off. The camera did not impact the ground, but aircraft did land in dirt/dust.

I have not attempted to fly again, but the gimbal has some problems now. Here is what happens.
- I turn the aircraft on
- Aircraft goes through its initialisation and connects to GPS. Gimbal does not move/initialise. It is completely limp.
- During initialisation, gimbal beeps 3 times constantly (repeating 3 beeps). (Gimbal motors, not aircraft motors)
- Light on gimbal flashes green, goes solid green, then turns off (SD card is in)
- Humming noise (maybe Gyro) can be heard from Gimbal.
- Moving the gimbal around makes the noise come and go, and the green light to come on and off
- Moving the gimbal also makes the 3x beeping come and go
   - and also sometimes makes all lights on the aircraft (ones on arms) turn off and back on for a split second. The aircraft disconnects.
   - (I'm thinking the whole thing completely and quickly reboots :/)
- On the DJI GO app, I have gimbal tilt, roll and gyroscope error. CAMERA FEED does work. I have no control over gimbal
- All firmware is up to date.

I believe that the ribbon cable may be damaged. I cannot visibly see any damage, and no obstructions in the motors/gimbal.
I have reseated all ribbon connections, and the two antennas, and the connection back into the aircraft. Nothing has fixed it so far.

Video of problem here: [color=var(--ytcp-link-color)]https://youtu.be/z3YFIvlG7S4
Flight Logs are also attached in DAT and CSV Files: https://drive.google.com/file/d/1FVzq9GOaO-30r06KHuOgkJGekSGG3s0h/view?usp=sharing
(Google Drive Link)

I have also ordered a new ribbon cable which I will need to also try.
There are no repair places where I am, and I got this drone so cheap that by the time I send it off and have it repaired, It will probably cost as much as what I got it for.

Thanks for reading this far and any help is greatly apprectiated. I bought this thing very cheap second hand and have had ~6 hours flight time on it.
Please let me know if you need any more info!


2019-11-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi dani_b, sorry for the troubles with the drone, since the drone was flipped over, it could be damaged, it is recommended to send in the drone for the diagnosis. We have repair center in Australia, please start a ticket here: https://repair.dji.com/repair/index?site=brandsite&from=nav
2019-11-28
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Hi, sorry to read about your current situation & difficulties.

Could you please follow the instructions & then upload the flight Log and share a link back here, for others to analyze for you?
https://www.phantomhelp.com/LogViewer/Upload/


RedHotPoker
2019-11-28
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