To DJI Support - Self & Custom Unlocking.. please read below...
729 1 2019-11-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
PhasedSpaces
lvl.4
Flight distance : 185463 ft
United Kingdom
Offline

Hi
A message to DJI support regarding Custom as well as Self Zone Unlocking,
We understand that one of the enhancements that DJI will be releasing in the December Firmware update, will be the 'self-Unlock'  feature from within the Fly App. - Excellent!
However if it can be done sooner outside the app, can you please ADD the Mavic Mini to the list of selectable drone, to BOTH the:
https://www.dji.com/uk/flysafe/self-unlock  AND  
https://www.dji.com/uk/flysafe/custom-unlock Websites as a priority.
If you can't add the Mini to these sites until the firmware is released,  fair enough, but please DO NOT Overlook or Forget to add the Mini to these sites once the Firmware is released.
I, & probably many others will not only be requesting self, but also 'custom' permission fairly soon to seek permission to fly within the 5k of an airport, for a special purposes or projects.   
It will fristrate immensely, if after getting the permission from the relevant athority to have the drone grounded by DJI themselves, even though permission is granted, simply becasue the Mini is still missing from the list of selectable drones to choose from when submitting the form.  Please make sure that the Mini is added as a priority to both sites. And IF it CAN be dome sooner, please do :-)
With thanks, and Kind Regards
Al


2019-11-28
Use props
DJI Gamora
Administrator

Offline

Hi, thank you for bringing this query to us and we do apologize for the inconvenience. I will be forwarding this concern of yours to our designated department for attention. Rest assured that we will keep you posted once we already have the update. Thank you for your understanding and support!
2019-11-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules