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Log distance points earned
2082 23 2019-11-29
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pmshop
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Flight distance : 4076509 ft
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I have noticed that DJI Fly app only syncs across DJI Fly Apps.
The DJI Fly app has pulled all flight logs from the DJI Server for a full count of flights and total flight times across different DJI drones.
Meaning you can see flights created by DJI GO 4 populated in the DJI Fly app.
However, you cannot see flights generated in DJI Fly populate DJI GO 4.

Does this affect our distance leaderboards?
The score will not go up if we fly Mavic Minis?


2019-11-29
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DJI Natalia
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Hi pmshop, sorry for the inconvenience. May we confirm what the "distance leaderboards" do you refer to? We'd like to help you forward your concern to the related team. Thanks.
2019-11-29
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pmshop
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DJI Natalia Posted at 11-29 19:57
Hi pmshop, sorry for the inconvenience. May we confirm what the "distance leaderboards" do you refer to? We'd like to help you forward your concern to the related team. Thanks.

Maybe a bad choice of words.
The distance rank under member's profiles.
Mine has not moved since I started flying the Mavic Mini
2019-11-30
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pmshop Posted at 11-30 05:00
Maybe a bad choice of words.
The distance rank under member's profiles.
Mine has not moved since I started flying the Mavic Mini

Hi, thank you for your explanation, I understand your concern, we'll confirm it with the related team and let you know.
2019-12-3
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DJI Natalia
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Hi pmshop, we confirmed with the related team, the score (flight distance) on forum will update normally when you fly the Mavic mini via DJI Fly app, please don't worry.
If you encountered the issue, please show us the screenshots before and after you sync the flight records, then we'll forward it to the related team to help you check it. Thanks.
2019-12-4
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pmshop
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DJI Natalia Posted at 12-4 19:40
Hi pmshop, we confirmed with the related team, the score (flight distance) on forum will update normally when you fly the Mavic mini via DJI Fly app, please don't worry.
If you encountered the issue, please show us the screenshots before and after you sync the flight records, then we'll forward it to the related team to help you check it. Thanks.

Well, 4 more flights and the score still has not moved.
And these are long distance flights.
One was over 8,000ft travel distance.
Auto sync is on.

Also, flight count and distance from DJI GO 4 will sync to DJI Fly but DJI Fly flight count and distance will not sync with DJI GO 4.

Now I see another issue, the flight logs are corrupted since 0.0300 firmware update.
I have an email in for that issue.

2019-12-5
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pmshop
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DJI Natalia Posted at 12-4 19:40
Hi pmshop, we confirmed with the related team, the score (flight distance) on forum will update normally when you fly the Mavic mini via DJI Fly app, please don't worry.
If you encountered the issue, please show us the screenshots before and after you sync the flight records, then we'll forward it to the related team to help you check it. Thanks.

Now the score has moved because I flew the Mavic Air.
Several Mavic Mini flight numbers counted but zero distance added to my points.
2019-12-5
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pmshop Posted at 12-5 16:30
Now the score has moved because I flew the Mavic Air.
Several Mavic Mini flight numbers counted but zero distance added to my points.

Sorry for the inconvenience. As I have replied, please provide the screenshots before and after you sync the flight records of the Mavic mini.
2019-12-6
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pmshop
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DJI Natalia Posted at 12-6 03:37
Sorry for the inconvenience. As I have replied, please provide the screenshots before and after you sync the flight records of the Mavic mini.

Compare the screenshot in post https://forum.dji.com/forum.php? ... =203232&pid=2018852
to my current avatar reading

Before my 2 Mavic Air Flights, the scren shot I posted never moved after syncing over 15 Mavic Mini flights.

*UPDATE 7 Dec 19 @1500* 2 more Mavic Mini flights and the score has not changed.
One flight had the distance of 3.85 miles.

*UPDATE 7 DEC 19 @1900* another flight performed - no addition to distance.




2019-12-6
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pmshop Posted at 12-6 03:59
Compare the screenshot in post https://forum.dji.com/forum.php? ... =203232&pid=2018852
to my current avatar reading

Thank you for the information, we'll forward this situation to the related team.
2019-12-9
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pmshop
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DJI Natalia Posted at 12-9 02:56
Thank you for the information, we'll forward this situation to the related team.

Thanks!
I did perform a Mavic Air flight this morning so the score did move.
2019-12-9
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pmshop Posted at 12-9 06:42
Thanks!
I did perform a Mavic Air flight this morning so the score did move.

Hi, could you please check the distance in your DJI Fly app and the distance on the forum before fly the Mavic mini as the pictures below shows:


1.png
Then fly your Mavic mini and sync the flight record, at the same time, please do not fly other drones. After that, please check both the distance in your DJI Fly app and the distance on the forum again.

2019-12-10
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pmshop
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DJI Natalia Posted at 12-10 03:29
Hi, could you please check the distance in your DJI Fly app and the distance on the forum before fly the Mavic mini as the pictures below shows:
[view_image]

BEFORE:
Flight distance on the forum: 3,147,201
Flight distance on the DJI Fly app 578 mile

After:
Flight distance on the forum: 3,147,201
Flight distance on the DJI Fly app 578 mile  yet I just recorded a flight distance of 4.22 miles and auto sync is enabled
2019-12-10
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pmshop Posted at 12-10 05:11
BEFORE:
Flight distance on the forum: 3,147,201
Flight distance on the DJI Fly app 578 mile

Hi pmshop, please let us know the specific time that you sync the flight records; At the same time, please provide a screenshot of the "Flight data center" page in your DJI FLY app (the pictures below for your reference) 12.png 1.png


The information above is needed (please do not fly other drones), I'll help you forward it to the related team. Thank you for your cooperation.
2019-12-10
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pmshop Posted at 12-10 05:11
BEFORE:
Flight distance on the forum: 3,147,201
Flight distance on the DJI Fly app 578 mile

Hi there, an update from our team:
Please go into your personal homepage of the forum, then check if the flight distance on the forum update or not. Thanks.

By clicking this link: https://forum.dji.com/home.php?m ... 3ef184a2c485b4483ab to go into the personal homepage or click the button as the picture below shows:
2019-12-10
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pmshop
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DJI Natalia Posted at 12-10 23:04
Hi there, an update from our team:
Please go into your personal homepage of the forum, then check if the flight distance on the forum update or not. Thanks.

Now it changed since I uploaded.
I noticed after I refreshed.
And in answer to your previous question, here are the requested screenshots:
The post after this shows my iPhone XR

IMG_0153.PNG
IMG_0154.PNG
2019-12-11
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pmshop
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iPhone Xr

2019-12-11
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pmshop
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DJI Natalia Posted at 12-9 02:56
Thank you for the information, we'll forward this situation to the related team.

Did you get my last two posts?

And now the iPhone Xr shows more flights and time than the iPaf Mini 5 that recorded the flights.
Also, the data synced to the iPhone Xr is still incorrect.

2019-12-13
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DJI Natalia
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pmshop Posted at 12-11 03:36
Now it changed since I uploaded.
I noticed after I refreshed.
And in answer to your previous question, here are the requested screenshots:

Hi, sorry for the late response. Glad to know your Flight Distances on the forum has been changed. As I have replied to you on the floor 17#, please remember to log into your personal homepage of the forum after you sync the flight records, thanks.
2019-12-15
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DJI Natalia
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pmshop Posted at 12-13 02:14
Did you get my last two posts?

And now the iPhone Xr shows more flights and time than the iPaf Mini 5 that recorded the flights.

Hi, regarding this issue, we confirmed with the related team, you are recommended to connect the wifi and sync the flight records again.
2019-12-15
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pmshop
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DJI Natalia Posted at 12-15 20:21
Hi, regarding this issue, we confirmed with the related team, you are recommended to connect the wifi and sync the flight records again.

Well, I am connected to the wifi when syncing.
Random flights are not syncing to the second device
2019-12-16
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pmshop Posted at 12-16 16:49
Well, I am connected to the wifi when syncing.
Random flights are not syncing to the second device

Hi, thanks for the information. Again, please remember to log into your personal homepage of the forum after you sync the flight records.
2019-12-19
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pmshop
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DJI Natalia Posted at 12-19 19:58
Hi, thanks for the information. Again, please remember to log into your personal homepage of the forum after you sync the flight records.

And again i mention this is now an issue of syncing between devices.
The one that records the flight is correct, the one that is synced to is not.
Since this does not fall under the same title of my original post, I will start a new thread explaining the issue.
2019-12-20
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pmshop Posted at 12-20 03:34
And again i mention this is now an issue of syncing between devices.
The one that records the flight is correct, the one that is synced to is not.
Since this does not fall under the same title of my original post, I will start a new thread explaining the issue.

Hi there, for the issue of syncing between devices, we'll forward it to the related team for a check. Thanks for your feedback.
2019-12-21
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