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Renewing 1 year DJI Refresh on Mavic Air
390 4 2019-11-30
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djiuser_nFsXBZaajYUF
lvl.1

Mexico
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Hi, my 1st year of DJI refresh for my Mavic Air expires in 10 days. I don't see where I can goto to renew it. Is that becasue I have to wait until it has expired and then renew it?

Please help.

Thanks!


2019-11-30
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DJI Stephen
Super Moderator

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Hello and good day. Thank you for reaching out and for the inquiry. For us to be able to assist you further with regards to this matter. Kindly please send and email at djicare@dji.com for us to be able to assist you further. Thank you.
2019-11-30
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SupCarlos
First Officer
Flight distance : 1214177 ft
United States
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What’s with the red tape Stephen.

The answer is you can’t renew. You can buy what’s called a refresh + plan, but I’m not sure they offer it on the mavic air
2019-12-1
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djiuser_b1bNLosQQu1T
lvl.2
Flight distance : 142159 ft
United Kingdom
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There is no care + plan once you live in europe. Shame.
1-4 03:35
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_b1bNLosQQu1T Posted at 1-4 03:35
There is no care + plan once you live in europe. Shame.

At the moment, DJI Care Refresh + is only available to customers in Mainland China, Hong Kong, Taiwan, North America (U.S. and Canada) and Australia, we will keep improving our service around the world, please pay attention to our website if there is any update in the future.
1-4 19:58
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