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Please help, DJI spark wont turn on
322 5 2019-12-2
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dronie19
lvl.1

Philippines
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Please help, DJI spark wont turn on.. no beep sound, no lights on thep propeller.. https://docs.google.com/uc?export=download&id=1dZa33ZpfgyQzVKaXHpaaQ7EtJmDR4CiF
2019-12-2
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DJI Natalia
Administrator

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Hi there, we are sorry for the difficulties that you encountered. Do you have any other batteries? Could you please try another battery to check if the drone can be turned on or not?
2019-12-2
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dronie19
lvl.1

Philippines
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i dont have any extra battery to check...
is der other way to check if the battery is ok??or even the drone itself.?
for example using a multi tester???
2019-12-9
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Ben Mason
Second Officer
Flight distance : 610614 ft
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United Kingdom
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Do the battery LEDS light up ? or do you get no LEDS at all?
2019-12-9
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dronie19
lvl.1

Philippines
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the battery lights up itself..but the battery is not chraging..

when itry to test if their is output voltage using multitester.. the result is no output voltage..
2019-12-9
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Ben Mason
Second Officer
Flight distance : 610614 ft
  • >>>
United Kingdom
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Seems like your battery is faulty, i don't think you would get voltage unless you actually powered the battery on.

Just to confirm if you see 4 LEDS lit when you press the power button then the battery is fully charged, also to power the battery on you need to press - let go - press and hold for several seconds. You probably already know this but I'm typing it just in-case.

If your faulty battery is in warranty you should return it under warranty.
2019-12-10
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