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auto calibration Fail @ 40%
4267 15 2019-12-3
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smovy007
lvl.2
Flight distance : 1834675 ft
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United States
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osmo pocket everything seams to operate fine but when try to calibrate gimbal fails @ 40% ?
2019-12-3
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Ray-CubeAce
lvl.4

United Kingdom
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Have you tried  a reset?
Swipe screen down, Press cog icon, swipe left, press more, Reset is in the middle.
2019-12-4
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. I am sorry to know that you are having issue with your DJI Osmo Pocket. Prior from encountering this issue, was there any firmware update done on the DJI Osmo Pocket? For better assistance, kindly please provide a short video of the said issue. Please keep us posted and thank you.
2019-12-4
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Bruno Acosta
lvl.1

Portugal
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Anybody found a solution? I have the same problem with my pocket... at same 40%... Please help me hehehe
2019-12-24
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trekker321
New

Norway
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i have the same problem. dji osmo pocket gimbal calibration fails @ 40% exactly the same as the OP says. this must be a known bug. anyone have the solution? will be happy to find out. i have a video taken but don't know how to upload.
2020-6-21
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sydney6519
New

Malaysia
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i have exactly the same problem. the calibration was failed at 40%

camera firmware
00.00.00.01
01.18.39.35
2020-11-18
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trekker321
New

Norway
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any updates on this one DJI. Looks to me that this is a known issue and there is still no workaround solution mentioned at this time.
2020-11-23
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trekker321
New

Norway
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have you found a solution on this issue. i have exactly the same problem.
2020-11-23
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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Mine DJI Pocket got exactly the same issue...
Any solution?
2023-4-10
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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Anyone here with anything regarding this issue?
40% and error when trying to calibrate the gimbal in DJI Pocket (first edition).
Or none even care about this product anymore?
2023-4-17
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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Hi there.
Noone here from DJI to answer a question regarding gimbal error in DJI Pocket?
Really?
Noone?
Is it really how customers should be treated?
2023-4-19
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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Still no go for gimbal calibration?
2023-5-2
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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Any news regarding famous DJI Pocket gimbal calibration?
2023-8-2
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DJI Tony
Administrator

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GreGys Posted at 8-2 11:36
Any news regarding famous DJI Pocket gimbal calibration?

Hi there. Sorry for the late response. Please make sure to conduct the calibration by placing the gimbal on a horizontal plane. Do not touch the gimbal during calibration. Make sure that the firmware is on the latest. Conduct more than one calibration after restarting the gimbal.
If the calibration fails several times. If the issue still persists we recommend sending the product for diagnosis or repair. You can use the following link to submit a repair request, you can also contact our live support from the same link: https://www.dji.com/pl/support?site=brandsite&from=nav. Thank you for understanding. Have a great day ahead.
2023-8-3
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GreGys
lvl.2
Flight distance : 556063 ft
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Poland
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That is nothing new that was responded earlier...
2023-10-15
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DJI Tony
Administrator

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GreGys Posted at 10-15 00:20
That is nothing new that was responded earlier...

Sorry about the inconvenience. If that has already been tried. We suggest sending the device to the facility for repair. You can submit a request here: https://support.dji.com/. Have a nice day.
2023-10-15
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