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DJI Fly app not saving flight records
997 3 2019-12-4
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earthskyvisuals
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Flight distance : 944236 ft
United States
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just flew my Mini for the first time today. nice little quad - very well-mannered & spry in ideal conditions. however, neither of my two flights was recorded in the Fly app...unsure why, & am wondering if anyone else is having the same issue.
2019-12-4
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DJI Gamora
Administrator

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Hi, thank you for reaching out and we do apologize for the inconvenience caused. Can you please try to sync your flight records to see if the problem persists? Also, may I know what mobile device are you currently using to fly your Mavic Mini? Are you using multiple mobile devices? Please keep us posted. Thank you!
2019-12-5
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earthskyvisuals
lvl.3
Flight distance : 944236 ft
United States
Offline

DJI Gamora Posted at 2019-12-5 09:29
Hi, thank you for reaching out and we do apologize for the inconvenience caused. Can you please try to sync your flight records to see if the problem persists? Also, may I know what mobile device are you currently using to fly your Mavic Mini? Are you using multiple mobile devices? Please keep us posted. Thank you!

turns out the app starting recording data after the next flight, so problem solved!
2020-2-5
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DJI Gamora
Administrator

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earthskyvisuals Posted at 2-5 21:46
turns out the app starting recording data after the next flight, so problem solved!

Thank you for keeping us update. We're glad that it is now working. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your valued support!
2020-2-8
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