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USB-C cable charging and not connecting
222 7 2019-12-6
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membervarun
lvl.1

Hong Kong
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Hi,

I just bought a micro-USB to USB-C cable for use with my android tablet. However when i connect my USBC tablet, it starts charging the controller, maintains "Enter Device" rather than saying "Ready to Fly" - for my drone.

And even when i follow the enter device steps, it does not detect this. Something wrong with the cable? What am i doing wrong?
2019-12-6
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Discrete Userna
New

United States
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Are you sure that controller outputs to a USB-C? Or does it only output thru a micro USB-B ?
2019-12-7
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Tridiver
Second Officer
Flight distance : 2408173 ft
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United States
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Be sure it's a data cable and not a charge only cable.  Charging cable won't carry data!!
2019-12-7
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DJI Gamora
Super Moderator

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Hi, thank you for bringing this query to us and we do apologize for the trouble. Can you please try a different communication cable to see if the problem persists. Also, if you purchase one, please make sure that you are using a DATA Cable to make sure that RC will transmit data on the mobile device wherein if you are using a charging cable it will only charge the mobile device and will not connect. Please keep us posted. Thank you!
2019-12-7
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membervarun
lvl.1

Hong Kong
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DJI Gamora Posted at 12-7 10:51
Hi, thank you for bringing this query to us and we do apologize for the trouble. Can you please try a different communication cable to see if the problem persists. Also, if you purchase one, please make sure that you are using a DATA Cable to make sure that RC will transmit data on the mobile device wherein if you are using a charging cable it will only charge the mobile device and will not connect. Please keep us posted. Thank you!

Thank you - didn’t know that. Always assumed charging and data cables are the same thing. Thanks a lot guys
2019-12-9
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membervarun
lvl.1

Hong Kong
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Tridiver Posted at 12-7 05:07
Be sure it's a data cable and not a charge only cable.  Charging cable won't carry data!!

Thank you - didn’t know that. Always assumed charging and data cables are the same thing. Thanks a lot guys
2019-12-9
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membervarun
lvl.1

Hong Kong
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Tridiver Posted at 12-7 05:07
Be sure it's a data cable and not a charge only cable.  Charging cable won't carry data!!

Thank you - didn’t know that. Always assumed charging and data cables are the same thing. Thanks a lot guys
2019-12-9
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DJI Gamora
Super Moderator

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membervarun Posted at 12-9 05:33
Thank you - didn’t know that. Always assumed charging and data cables are the same thing. Thanks a lot guys

You are always welcome! Please don't hesitate to reach us if you have other inquiries or concerns. Thank you!
2019-12-13
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