Just updated the firmware on my Mini and the remote and after it was completed the battery that was in the drone failed. It now shows a cell error Code 30074. Also noticed the cell was already at 29 degrees and climbing. Battery refuses to take a charge now. The four lights on the charger just flash. After swapping the battery the drone and the remote appear to work fine but I am down one battery on a drone that is only about two weeks old. Not impressed. Will contact support tomorrow.. Anyone know if there is a way to get this battery to recharge or is it permanantly toasted? Thanks
Hello and good day. I am sorry to read and to know about the error code you are having with your DJI Mavic Mini. Since this issue is currently happening. I would highly recommend to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue. We have the team who would do their best to find out the reason of the said issue and then the corresponding resolution would be provided. Again I am sorry for the trouble and thank for your support.
DJI Stephen Posted at 12-8 15:28
Hello and good day. I am sorry to read and to know about the error code you are having with your DJI Mavic Mini. Since this issue is currently happening. I would highly recommend to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue. We have the team who would do their best to find out the reason of the said issue and then the corresponding resolution would be provided. Again I am sorry for the trouble and thank for your support.
You are very much welcome. If you have any other concerns or inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
DJI Stephen Posted at 12-9 14:44
You are very much welcome. If you have any other concerns or inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
i have the same problem, error with battery cell.
:-(
what shall we do? is it a firmware problem? cell defect?
Hello and good day coyote20. I am sorry to know that you are having the same issue with your DJI Mavic Mini's battery. I would also recommend you to contact our DJI Support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this issue. Thank you.
DJI Stephen Posted at 12-28 14:53
Hello and good day coyote20. I am sorry to know that you are having the same issue with your DJI Mavic Mini's battery. I would also recommend you to contact our DJI Support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this issue. Thank you.
Thank you for the given update coyote20. Rest assured that once our DJI support team has finished there analysis. They will send you a notification. Thank you for your patience and support.