Please select Into the mobile phone version | Continue to access the computer ver.
Battery dead ?
582 5 2019-12-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
stefgo
lvl.4
Flight distance : 5081736 ft
France
Offline

Hello

My battery is not working.
No green light, no charge indicator, no possibilty to charge...

Any solution for that ?

2019-12-11
Use props
R&L Aerial photography
Second Officer
Flight distance : 298100 ft
  • >>>
United States
Offline

Ya, it sounds like your battery is dead, theirs not much you can do with it..
2019-12-11
Use props
akozc
lvl.4
Flight distance : 2019951 ft
Macao
Offline

If you purchased the battery  less than 6 month then you can recover from DJI ,
if not
try to  keep it on charger at least 2 hours even not giving any sign of charging ,
check if the battery shows any bulging or deformation on top or base surface  
if nothing gives positive outcome then probably you have defected battery
2019-12-11
Use props
stefgo
lvl.4
Flight distance : 5081736 ft
France
Offline

I use the battery to 25%, take it of the drone put it in my bag, then go back home and when I plan to charge it, no more power indicator.
I'll try to charge a long time...
2019-12-11
Use props
djiuser_lpiZKdHX81nF
New

India
Offline

If you purchased the battery  less than 6 month then you can recover from DJI. However try by charging it continuously for a day.
2019-12-11
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi. I am sorry for the trouble. With regards to the battery. Was the battery stored for a long time? Please try to charge the battery with the provided charger for your DJI Mavic 2 Pro for about 2 hours to isolate the issue. In addition, I will be posting a link ( https://dl.djicdn.com/downloads/Mavic_2/20180823/Mavic_2_Intelligent_Flight_Battery_Safety_Guidelines_EN.pdf ) for the DJI Intelligent Battery safety guidelines. Please keep us posted for further assistance. Thank you.
2019-12-11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules