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faulty batteries
163 1 2019-12-14
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djiuser_4RTCQcXsm7Iq
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Flight distance : 84760 ft
Australia
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Anyone having trouble with the DJI batteries swelling whilst still under warranty, get onto DJI as they will not went to do anything for you if the batteries are a couple of months out of warranty. Having trouble with the Mavic 2 Pro and the Mavic Pro batteries, the Mavic Pro battery would not charge when i first opened the box. There are faults with them so good luck trying to get warranty

Robin

2019-12-14
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DJI Gamora
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Hi, thank you for reaching out. We are deeply sorry if you are experiencing issues with your batteries but we can only process warranty service if the part will fall within the warranty period. Once you are out of the warranty period, we can no longer provide warranty service as the lifespan of your unit will depend on the totality of how it was used and all, however, we will continue providing paid repair services for an out-of-warranty product. We hope you can understand that every electronic product has a certain warranty period. We appreciate your understanding in this matter. Thank you.
2019-12-14
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