DJI Gamora
Administrator
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Hi, thank you for reaching out and we do apologize for the inconvenience. I will highly recommend you to send this unit into our repair facility for further evaluation, we will conduct a test on the said unit to figure out the reason of the problem and then corresponding resolution will be provided. You may refer to the link below for you to contact our support team and request a ticket. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy.
https://www.dji.com/support |
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