Updating Phantom 4 Pro
575 1 2019-12-18
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rob82aus
lvl.1
Australia
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Hi.

Trying to update my phantom 4 using the latest version of DJI Assistant for Phantom.

It recognises it - however I've tried updating the three different firmwares as showing below - every one of them fails.  I've also tried two seperate computers to eliminate a computer issue.  I've tried resetting the factory settings as well.

19-12-2019 5.23.15 AM.jpg

Typically it gets to 99 percent but then comes up with an error that it has failed - no error code or anything like that.

As a computer technician - I'd love to know where the F*** it's putting these error logs - Uploading to where? - Where is the error code to diagnose.

Frustrated that you can't just get an error code - Anyone else know what to do?


2019-12-18
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi rob82aus, sorry for the difficulties, may we have the version of your DJI Assistant 2? Was the drone ever crashed before or encountered any hard landing?
2019-12-18
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