DJI Goggles Firmware Failure messed up the goggles
707 1 2019-12-18
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fansb0117661
lvl.1

United States
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I have a Mavic 2 Pro and White DJI Goggles.
I have installed DJI Assistant 2 version 2.0.10 running on Windows 10.
When plugging the goggles into the laptop, Assistant 2 recognized the goggles.
I chose the newest firmware upgrade and started it.
It got 48% complete then it stopped and the connection went away.  I don't know if the cable was loose or what happened...

The goggles will not power off and will not re-connect to the DJI Assistant.   DJI Assistant no longer recognizes them.
The screen on the goggles seem to work, but it won't connect to anything.
I tried 2 other USB to micro USB cables..  none worked.

Did this firmware failure screw up the goggles?   If so what can I do about it?  Can DJI fix the firmware?  Is there anything I can do to get a complete firmware installed?

Any help would be appreciated...


2019-12-18
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jdressing
lvl.1

United States
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It said "Finished Downloading", then Finished Transmitting,  It was Updating when it stopped at 48%
2019-12-18
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