DJI Diana
Administrator
Flight distance : 2408 ft
Offline
|
FreshFlyer Posted at 12-26 00:40
No it was not DJI that repaired the drone, although someone who DJI recommend. Its now back with masking tape in 3 motors. I did not get the repair done as still cannot understand how bearings can wear when not used. They say replacement of the motors was only a recommendation as they saw wear but not too much to stop the done flying.
Hi, we're truly saddened to read about this. You've mentioned that the aircraft was purchased last 2016 but didn't get the chance of getting it out of the box and activated with the same year it was purchased. With this, batteries and the remote controller may have suffered severe damage due to prolonged storage. The battery should be fully charged and discharged once in every 3 months to keep it activated. The ideal storage temperature is 22 to 28 degrees Celcius. Battery life may be reduced if not used for a long time. As previously mentioned, it is suggested to charge and discharge at least once in every 3 months to maintain batteries health. We'd like to inform that, repair procedures done outside the DJI Repair Facility will void your DJI's warranty. Again, we're truly sorry for this. Should you have further questions or clarifications, please do not hesitate to reach us. Thank you for understanding. |
|