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iPhone 11 compatibility
346 3 2019-12-20
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SupBro
First Officer
Flight distance : 1117283 ft
United States
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Hello and good day,

Can someone speak to when the Mavic 2, and or DJI go 4, will be compatible with iPhone 11 series?
iPhone 11 series  has been released since September 20, 2019, and DJI still has not made these two compatible.
In the event of a crash, I have been told that they will NOT honor any warranty if an incompatible device is used to operate. This is really unfair to folks with the newest iPhone.
So I ask again, when will DJI make these two compatible?

I'm sick of waiting...

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2019-12-20
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi. I am sorry for the trouble this has caused you. With regards to this concern for the iPhone 11. It may work but we cannot guarantee the stability and compatibility of the said mobile device to the DJI Mavic 2 Series. As of the moment we don't have any information regarding DJI Mavic 2 series future updates that would be released by DJI in the future but rest assured that our DJI R&D team are continuously testing multiple devices to be added on the said list in the future.Please stay tuned to the latest news, updates and events by subscribing to the DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI, Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). Again, I am sorry for the trouble and thank you for your support.
2019-12-20
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SupBro
First Officer
Flight distance : 1117283 ft
United States
Offline

Everything you said is already known. My question has not been answered
2019-12-21
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SupBro
First Officer
Flight distance : 1117283 ft
United States
Offline

Is anyone else experiencing issues with iPhone 11 and DJI continues to ignore them?
1-23 13:08
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