Tony Faz
lvl.2
Flight distance : 2379 ft
United States
Offline
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mAIRs Posted at 12-26 21:49
What are you hoping for.. DJI support is the worst in history of all companies I ever dealt with,., The update will be late, Some, not all, bugs will be fixed and new ones introduced. When you ask about it, you'll get the same repetitive "approved" copy & paste answer like "sorry for the trouble" or "we don't have any information of the release date" or "sorry for the trouble and thank you for your support/understanding".
I have been dealing with vendors from china for a few years now, they are not consumer centric in any way shape or form... period. Now, dont get me wrong, there are some, and those good ones do not hesitate to replace or refund what you are not happy with immediately, but DJI appears to fall into a lesser group of manufacturers who's entire business model is purely revenue related without the consumer support that is demanded in this day and age. They are not the worst as i have seen so far, but definitely in need of some restructuring when it comes to managing customer service and response.
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