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Little mishap with the Pro
233 6 2019-12-20
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o(^-^)o
DaMa
First Officer
Flight distance : 488701 ft
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Mauritius
Online

Cyklon foothills in Mauritius yesterday ... I overdid it in S mode.
Have I a chance to get a quick repair here on the island. Have a car and can go anywhere. Otherwise the Mini has to do a smal Pro job.
If interested: https://www.phantomhelp.com/LogViewer/QCICM5QXLNC1LVBO6KZG/

2019-12-20
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry to know the incident happen to your DJI Mavic Mini. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your kind and understanding. Cheers!

https://www.dji.com/support
2019-12-21
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DaMa
First Officer
Flight distance : 488701 ft
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Mauritius
Online

DJI Gamora Posted at 12-21 09:52
Hi, thank you for reaching out and we're sorry to know the incident happen to your DJI Mavic Mini. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your kind and understanding. Cheers!

https://www.dji.com/support

Hi Gamora, the offer is very nice and I thank you for that. Unfortunately I don't have much time here ... Tomorrow the shops will be open again ... I think it will be a Platinum.
I have accessories and Batteries from the Pro... and I was 100% happy with the pro...
Thank you very much.

By the way, it was about the Mavic Pro
2019-12-22
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Dean01
Captain
Flight distance : 14348235 ft
South Africa
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Hi dama - thats a bit of bad luck - sorry to see - all the best with yr platinum. was in mauricius 2 months ago - sooo beautiful - have a great time.
2019-12-23
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DaMa
First Officer
Flight distance : 488701 ft
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Mauritius
Online

Dean01 Posted at 12-23 15:20
Hi dama - thats a bit of bad luck - sorry to see - all the best with yr platinum. was in mauricius 2 months ago - sooo beautiful - have a great time.

Thank you for your sympathy. I didn't find one yesterday. Here in the south it is very "local", today we go north. There should be one in Port Louis ...
That's right, the island is a paradise, it's the 4th time we are here ...
You have a nice photo, I have nearly the same took with the Spark on Crete .. ... funny ...
IMG_0320.jpg
2019-12-23
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DJI Gamora
Super Moderator

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DaMa Posted at 12-22 05:47
Hi Gamora, the offer is very nice and I thank you for that. Unfortunately I don't have much time here ... Tomorrow the shops will be open again ... I think it will be a Platinum.
I have accessories and Batteries from the Pro... and I was 100% happy with the pro...
Thank you very much.

You are always welcome and thank you for your kind and understanding. Cheers!
2019-12-25
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DaMa
First Officer
Flight distance : 488701 ft
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Mauritius
Online

Back in the air here on Mauritius !!
PANO0001_stitch.jpg
1-4 09:33
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