Mavic Mini #1 story: I got a Mavic Mini at the beginning of the month. Every flight had shaky footage, but I blamed it on the wind. However I was only flying it in 10 mph winds tops. I kind of just hoped it would get better with a firmware update. So I did the newest firmware update on December 6th. Then the next day I flew it again. I went about 70 ft up. The footage was no longer shaky, but a minute in, I lost GPS. The aircraft slowly drifted backwards into a tree. It fell to the ground and an arm snapped. I was able to send it back in and return it for a new one. Cut to today:
Mavic Mini #2 story: I got my new drone and had a great first few flights with it. I was much happier with this one. Then I had a firmare update yesterday. Today, I was clear for takeoff, so I took my drone straight up 100 ft. Without being in the air for more than 30 seconds, the drone drifted very quickly to the left without my fingers even touching the control sticks of the remote controller. The aircraft immediately lost connection with the RC and the camera view cut out. I had no idea if the aircraft was still in the air or on the ground somewhere. After 20 minutes of frantically searching and trespassing into neighbors’ yards, I found the drone by following the “Find My Drone” location icon. The flashing and beeping function couldn’t be used because of the lost connection. There is now a crack near the battery pack latch which doesn’t allow it to close properly. When I plug it in to be charged, LED 3 and 4 blink two times per second. The battery does not charge at all.
How can I fix this? Do I need a new drone, and is there any way I can get one without having to go through the warranty? This flyaway caused the crash and it was 100% not a pilot error. Not very happy with this product at all.
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