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Why Does DJI Take So Long To Ship?
1380 19 2019-12-27
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StubbornSwiss
Second Officer
Flight distance : 304787 ft
United States
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Greetings!

I had signed up to be notified when DJI had props back in stock for the Mavic Mini, and I did get an email notifying me of such.

I went ahead and ordered some props (as well as an OTG cable). This was on 12/05, and the website showed the items were indeed available.

However, said items did not ship till 3 weeks later! And then the actual shipping took only 2 days.

Question is, why does it take DJI so long to process orders of in stock items?

Luckily for me, I did not actually need any of the items when ordered, but I can see how frustrating this would be for someone who was grounded while awaiting parts.


DJI Order.JPG
2019-12-27
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DJI Gamora
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Hi, thank you for reaching out. We're sorry for the inconvenience regarding the process of your order. Shipment time for each products vary depending on availability. The estimated shipping time is shown for each product when you place an order at https://store.dji.com. If your order includes several products, the estimated shipping time will depend on the product that will take the longest. Also, you may want to check the estimated delivery date of the said product that you had purchased. Hope this helps. Thank you for your understanding and support!

2019-12-27
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JodyB
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I think they make each one by hand or something. It took almost a full month to get my fly more combo.
2019-12-27
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The Saint
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supply and demand.  
2019-12-27
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hallmark007
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It does say 15 days on your order, but I understand , when available they should be available to send straight away .
2019-12-27
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StubbornSwiss
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hallmark007 Posted at 12-27 10:39
It does say 15 days on your order, but I understand , when available they should be available to send straight away .

I believe it says "DJI Credit earned from the order will be available after 15 days".

I'm not sure I understand that to mean order will be shipped after 15 days.

Nonetheless, I still wonder why it takes 3 weeks to process an order for items which are shown to be "in stock".
2019-12-27
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hallmark007
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StubbornSwiss Posted at 12-27 11:52
I believe it says "DJI Credit earned from the order will be available after 15 days".

I'm not sure I understand that to mean order will be shipped after 15 days.

No I meant his order, you can clearly see when ordering it says 10/15 days.
2019-12-27
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InspektorGadjet
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JodyB Posted at 12-27 10:31
I think they make each one by hand or something. It took almost a full month to get my fly more combo.

That was hilarious lol
2019-12-27
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Ingo Sundowner
First Officer
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United Kingdom
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I think it's because they really don't care!!
I have never ever come across lousy service like this. I want a charger for my mini right now but looking at shipping times (1 to 2 months) I give up straight away. I'll wait until I can buy it here in the UK. I'm sure that'll be sometime March or April 2020 (if I'm lucky)
2019-12-27
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JodyB
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LOL, I meant it as a joke, but it sure does seem like they hand craft each individual part and take their sweet time with it.
2019-12-27
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StubbornSwiss
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Hey Jody...

Did you break an arm, or is that just your MM waving to us?
2019-12-27
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The Saint
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StubbornSwiss Posted at 12-27 11:52
I believe it says "DJI Credit earned from the order will be available after 15 days".

I'm not sure I understand that to mean order will be shipped after 15 days.

because it's not really in stock in the traditional sense.

they are using the term "in stock" loosely.

why they don't have a million propellers socked away in a warehouse somewhere is bizarre to me.
2019-12-27
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Chrome Dome
lvl.3
Canada
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Lol... if you believe that the "in stock" verbiage on the site is legit,  than i want you to take a look at this "50% off Bitcoin" website i just found...also looks legit.

Too many orders, not enough production my friend; it's simple.

2019-12-27
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fansa029aa8c
Second Officer
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eBay has propellers for $12/set for genuine Mavic Mini props. They even ship internationally.
2019-12-27
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JodyB
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StubbornSwiss Posted at 12-27 13:30
Hey Jody...

Did you break an arm, or is that just your MM waving to us?

He’s waving or giving the peace sign which ever bring the most positive vibes!! Definitely not broken though!!
2019-12-27
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fansa029aa8c
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Ingo Sundowner Posted at 12-27 13:23
I think it's because they really don't care!!
I have never ever come across lousy service like this. I want a charger for my mini right now but looking at shipping times (1 to 2 months) I give up straight away. I'll wait until I can buy it here in the UK. I'm sure that'll be sometime March or April 2020 (if I'm lucky)

I just looked and shipping the charger to the US is 10-15 days. It is $39.
2019-12-27
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Ingo Sundowner
First Officer
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After payment is "taken", that'll be another 4 weeks
2019-12-27
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StubbornSwiss
Second Officer
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JodyB Posted at 12-27 15:28
He’s waving or giving the peace sign which ever bring the most positive vibes!! Definitely not broken though!!

Ahh..... ok, glad to know.

I'll take the peace sign!!
2019-12-27
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InspektorGadjet
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JodyB Posted at 12-27 13:27
LOL, I meant it as a joke, but it sure does seem like they hand craft each individual part and take their sweet time with it.

I know but it still is hilarious, a friendly way of saying they take forever lol
2019-12-28
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amiright
lvl.1
South Korea
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Shipment from DJI is ridiculously slow. Why does it take 15 days to ship? Ill management of inventory? Or just poor logistics in general?
2020-12-30
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