Please select Into the mobile phone version | Continue to access the computer ver.
Osmo pocket died, not power on
265 3 2019-12-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
Saverio87
lvl.2
United Arab Emirates
Offline

Hi, I have latest firmware, I used osmo pocket for some day, but while I rec video, it show  message on display, but I can't seeing this message and it turn off. After this, osmo pocket not power on. I try charged it, led green blink but it not turn on.
What can I do for reset or restore?I am in holiday
2019-12-27
Use props
fansfe82067d
First Officer
Australia
Offline

About all you could try would be a different  memory card.
2019-12-28
Use props
Saverio87
lvl.2
United Arab Emirates
Offline

fansfe82067d Posted at 12-28 01:04
About all you could try would be a different  memory card.

Also without memory card, osmo pocket not powered on.
2019-12-28
Use props
DJI Gamora
Super Moderator

Offline

Hi, thank you for reaching out and we're deeply sorry for the inconvenience caused. I will highly recommend sending the unit into our repair facility for further evaluation. You may refer to the link below. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy.warranty . Thank you for your understanding and support!

https://www.dji.com/support
2019-12-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules