Raven14
lvl.1
Indonesia
Offline
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Hi Everyone, I am new here. I just got my new DJI Mavic Air few days ago, I have updated the firmware via DJI Assistant 2 (RC and AC) before the first flight. The first few flight was fine and then I read somewhere in the DJI forum that each battery has to be updated as well. So, I updated the firmware 2 more times, each with different battery. After that I immediately test it, everything is normal before the flight (Opti mode, GPS is ok, Compass, etc), but right after it took off, I noticed something is not right becuase the AC tilted to the right and started to drift a litte. I immediately want to land it, but before I did any anything the AC was out of control. I did not touch the controller stick, but it flew quite fast backward, with some curve (a bit downward then upward), then it charshed a wall behind me. Luckily, no one's hurt since it only me in the area. However, after the crash, the IMU and the sensor showing an error, and also it says 'gimbal cannot received main controller data'. I tried to callibrate the IMU but there is no response when I pressed start. I tried to callibrate the gimbal but it stuck at 10%.
I brought the unit to DJI store, and they said that happened usually because of firmware update. After they checked it, they said the IMU was damaged because of firmware update and need to be changed. The cable of downward and backward sensor also need to be changed although I have tried to calibrate the sensor (forward, downward, and backward) via DJI Assistant 2 and it was successfull. It cost quite a expensive ~ 200$ for the sparepart alone (IMU and the back&downward sensor cable).
My question is that, is it possible to damage the harware from firmware update (although at the end of the update is DJI Assistant 2 says completed)? Does anyone have similar issues before (drones cannot be controlled after firmware update)?
Thank you.
Regards,
- I
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