GeorgePant
lvl.1
Greece
Offline
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DJI Mindy Posted at 11-11 23:04
Please check the cable port connection. The straight end should be inserted into the camera, and the L-shaped end should be inserted into the gimbal. If the settings are normal but the camera still cannot be controlled, please try to reset the camera to factory settings to see if it works. If possible, please test with another camera or go to an offline store to test your camera with another Ronin SC to better locate the cause.
" please try to reset the camera to factory settings to see if it works"
I have tried this(twice), not fix the problem.The cable connection is right.I can see in Ronin app that the cable is connected, but no Camera Settings icon in the Create tab of the app.
I try with this cable, still not working.
The only thing i haven't try, is a factory reset of the gimbal, that's why i response to the op.
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