Please select Into the mobile phone version | Continue to access the computer ver.
Son lost his drone
508 4 2019-12-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_QqckMzNb0U8V
lvl.1
Flight distance : 39078 ft

Netherlands
Offline

Guys,
Not sure what i can do but my son lost his drone after 1 day flying. he took it up to a high altitude and the wind took it. please se log below. he tried to RTH but even though the signal was sent the drone did not return or try and come down. Any ideas anyone as he is distraught and being autistic the=is is multiplied a thousand times.
We have searched the area but as the battery was 66% at 354 ft it could be anywhere.
Is it possible that this is a warranty issue as the drone did not respond correctly and the first alert was not until he was at height and he tried to RTH as soon as he could.
also a compass arror and not quite sure what the last error of not enough force means???
Thanks in advance for any advice.
Guys,
Not sure what i can do but my son lost his drone after 1 day flying. he took it up to a high altitude and the wind took it. please se log below. he tried to RTH but even though the signal was sent the drone did not return or try and come down. Any ideas anyone as he is distraught and being autistic the=is is multiplied a thousand times.
We have searched the area but as the battery was 66% at 354 ft it could be anywhere.
Is it possible that this is a warranty issue as the drone did not respond correctly and the first alert was not until he was at height and he tried to RTH as soon as he could.
also a compass arror and not quite sure what the last error of not enough force means???
Thanks in advance for any advice.
[table=98%]















































































A



B



C



D



E



F



G



H



I



J



K



L



M



N



O












































Mode changed to P-GPS

Flight time: 00m 03s
Altitude: 3.9 ft
Home Distance: 2 ft













Map Data
Imagery ©2019 , Bluesky, Getmapping plc, Infoterra Ltd & Bluesky, Maxar Technologies, The GeoInformation Group




[url=]Map Data[/url]Imagery ©2019 , Bluesky, Getmapping plc, Infoterra Ltd & Bluesky, Maxar Technologies, The GeoInformation Group



Imagery ©2019 , Bluesky, Getmapping plc, Infoterra Ltd & Bluesky, Maxar Technologies, The GeoInformation Group





Terms of Use













Map

Terrain



Satellite

Labels









HD Flight Player                                                                 NEW!
Download notifications KML

Flight time
Altitude
Home DistTypeNotification
A00m 00s0.0 ft0 ftMode[url=]Mode changed to Motors_Started[/url]
B00m 00s0.0 ft0 ftWarning[url=]Your aircraft has entered a Warning Zone (Class D Airspace). Please fly with caution.[/url]
C00m 00s0.0 ft0 ftTip[url=]Setting new Return-To-Home altitude to 50m (164 ft). Data Recorder File Index is 93. Setting new Maximum Flight Altitude to 150m (492 ft)[/url]
D00m 01s0.0 ft0 ftMode[url=]Mode changed to AutoTakeoff[/url]
E00m 02s0.7 ft0 ftTip[url=]Home Point Recorded. RTH Altitude:  50m.[/url]
F00m 03s3.9 ft2 ftMode[url=]Mode changed to P-GPS[/url]
G00m 15s7.2 ft15 ftMode[url=]Mode changed to Sport[/url]
H00m 19s8.2 ft42 ftWarning[url=]Speed Error (repeated 6 times)[/url]
00m 51s231.3 ft59 ft

[url=]90% Battery[/url]
I01m 07s342.5 ft127 ftTip[url=]High wind velocity. Fly with caution and land in a safe place ASAP.[/url]
01m 43s358.9 ft325 ft

[url=]80% Battery[/url]
J01m 45s358.6 ft351 ftWarning[url=]Compass Error (repeated 4 times)[/url]
K02m 01s359.9 ft664 ftMode[url=]Mode changed to Go_Home[/url]
L02m 01s359.9 ft664 ftTip[url=]Aircraft is returning to the Home Point. Minimum RTH Altitude is 50m. You can reset the RTH Altitude in Remote Controller Settings after cancelling RTH.[/url]
02m 35s359.9 ft1,126 ft

[url=]70% Battery[/url]
M02m 41s360.6 ft1,212 ftData Loss[url=]Downlink data connection lost for 2.4 seconds[/url]
N02m 49s354.7 ft1,298 ftWarning[url=]Not Enough Force/ESC Error (repeated 2 times)[/url]
O02m 58s354.3 ft1,389 ftData Loss[url=]Downlink data connection lost for 1 seconds[/url]
03m 00s354.3 ft1,418 ft

[url=]66% Battery at maximum distance[/url]









2019-12-30
Use props
djiuser_QqckMzNb0U8V
lvl.1
Flight distance : 39078 ft

Netherlands
Offline

Sorry, never come out as intended

A
00m 00s
0.0 ft
0 ft
Mode
Mode changed to Motors_Started
B
00m 00s
0.0 ft
0 ft
Warning
Your aircraft has entered a Warning Zone (Class D Airspace). Please fly with caution.
C
00m 00s
0.0 ft
0 ft
Tip
Setting new Return-To-Home altitude to 50m (164 ft). Data Recorder File Index is 93. Setting new Maximum Flight Altitude to 150m (492 ft)
D
00m 01s
0.0 ft
0 ft
Mode
Mode changed to AutoTakeoff
E
00m 02s
0.7 ft
0 ft
Tip
Home Point Recorded. RTH Altitude:  50m.
F
00m 03s
3.9 ft
2 ft
Mode
Mode changed to P-GPS
G
00m 15s
7.2 ft
15 ft
Mode
Mode changed to Sport
H
00m 19s
8.2 ft
42 ft
Warning
Speed Error (repeated 6 times)

00m 51s
231.3 ft
59 ft

90% Battery
I
01m 07s
342.5 ft
127 ft
Tip
High wind velocity. Fly with caution and land in a safe place ASAP.

01m 43s
358.9 ft
325 ft

80% Battery
J
01m 45s
358.6 ft
351 ft
Warning
Compass Error (repeated 4 times)
K
02m 01s
359.9 ft
664 ft
Mode
Mode changed to Go_Home
L
02m 01s
359.9 ft
664 ft
Tip
Aircraft is returning to the Home Point. Minimum RTH Altitude is 50m. You can reset the RTH Altitude in Remote Controller Settings after cancelling RTH.

02m 35s
359.9 ft
1,126 ft

70% Battery
M
02m 41s
360.6 ft
1,212 ft
Data Loss
Downlink data connection lost for 2.4 seconds
N
02m 49s
354.7 ft
1,298 ft
Warning
Not Enough Force/ESC Error (repeated 2 times)
O
02m 58s
354.3 ft
1,389 ft
Data Loss
Downlink data connection lost for 1 seconds

03m 00s
354.3 ft
1,418 ft

66% Battery at maximum distance
2019-12-30
Use props
DJI Stephen
Super Moderator

Offline

Hello and good day. I am sorry to read and to know what happened to your son's DJI Mavic Mini. Since this unfortunate incident happened. I would highly recommend to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue.  We have the team who would do their best to find out the reason of the said incident and then the corresponding resolution would be provided. Again I am sorry for the trouble and thank for your support.
2019-12-30
Use props
S-e-ven
Captain
Flight distance : 5759259 ft
Thailand
Offline

ok, do that, different, again. Plz!

https://www.phantomhelp.com/logviewer/upload/

And post that link from phantom help site, after
2019-12-31
Use props
Lucas775
Captain
Flight distance : 12193652 ft
  • >>>
United States
Offline

Wow, sorry to hear that hopefully you get this sorted out.
1-18 08:03
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules