Hi all.
I just bought a new DJI Spark and am trying to charge it for the first time.
It says on the quick start guide, it takes 1 hour 20 minutes to charge the first time. However, I am charging it for about 5 hours, and this is what happens for 5 hours: https://youtu.be/E4aztNr3zgQ

https://youtu.be/E4aztNr3zgQ

I use the adapter and cable I found in the box.
What should I do? Is it normal?

Thanks in advance.

Hello and good day newbie_022. I am sorry the trouble and thank you for reaching out. Have you tried using a different cable to charge the said battery? Please keep us posted on the said issue for us to be able to assist you further. Thank you.

DJI Stephen Posted at 12-30 16:01
Hello and good day newbie_022. I am sorry the trouble and thank you for reaching out. Have you tried using a different cable to charge the said battery? Please keep us posted on the said issue for us to be able to assist you further. Thank you.

Hello and thank you for your reply
Yes, I tried with a different adapter, cable and socket. It still lights up to two as in the video.