Device activated or not?
794 1 2020-1-8
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djiuser_Fow1bcltyThG
lvl.1
United States
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I setup my new mavic pro platinum and updated the software but never hit activate because I wanted to add a refresh plan in a couple of months when I am ready to fly it. When I look at my avitars it already shows the pro platinum. Does this mean its already activated and I will not be able to buy refresh unless I make the video and jump thru the after 48 hour hoops? Also does anyone know if I can use a regular Mavic Pro refresh card on the pro platinum? ( the ebay DJI store said I could)
2020-1-8
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, yes, the icon of Mavic Pro Platinum has been synced under your avatar, which means the drone should have been activated, you can PM me the serial number of your drone so that we can verify. In addition, Mavic Pro and Mavic Pro Platinum have their own DJI Care Refresh card and they cannot be mixed up.
2020-1-9
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