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Jake Phantom 3 S
Second Officer
Flight distance : 2639747 ft
United States
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Does anyone have this problem? When I want to fly my mini, the fly app that shows on the screen of my iPad is too large and a lot of the information is missing on the screen. If anyone knows how to fix this, it would be much appreciated.
1-9 17:50
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Normally you should have the reverse as the DJI Fly is scaled for Iphones and not for Ipads

  • Have you turned on "zoom in" on your ipad, Settings > Accessibility > Zoom
  • On an Ipad, the screen should be too small as opposed to too large, there is an expand button on the lower right of the screen when the DJI Fly app is on, maybe hitting this or near it if it's invisible might reduce the screen size.
1-9 18:59
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JodyB
First Officer
Flight distance : 28566 ft
United States
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Do as lannes suggested to check. Also for my iPad Air 2, this issue was fixed by updating to iPad os 13. Not sure which iPad you have and if it can be updated that far but worth a check.
1-9 20:22
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DJI Stephen
Super Moderator

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Hello and good day Jake Phantom 3 S. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to use a different mobile device to see if the issue will still persist? Upon checking the iPad in the recommended mobile device list. I am sorry to say that the said mobile device is not yet recommended for the DJI Mavic Mini and for the DJI Fly application. There is a possibility that the iPad will work on the DJI Mavic Mini. However, since it's not yet optimized with the DJI Fly application we cannot guaranteed the stability of the the iPad if it will work all the time while using it on the DJI Mavic Mini. For reference, I will post the list of recommended mobile device for the DJI Mavic Mini. Thank you.

1-10 08:34
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fansbd5c48d6
lvl.4
Flight distance : 1207385 ft
United States
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What version of IOS are you running. Some users have had this problem until they upgraded to the current 13.3 version
1-10 16:51
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BobWinNV
First Officer
Flight distance : 197083 ft
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United States
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DJI Stephen Posted at 1-10 08:34
Hello and good day Jake Phantom 3 S. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to use a different mobile device to see if the issue will still persist? Upon checking the iPad in the recommended mobile device list. I am sorry to say that the said mobile device is not yet recommended for the DJI Mavic Mini and for the DJI Fly application. There is a possibility that the iPad will work on the DJI Mavic Mini. However, since it's not yet optimized with the DJI Fly application we cannot guaranteed the stability of the the iPad if it will work all the time while using it on the DJI Mavic Mini. For reference, I will post the list of recommended mobile device for the DJI Mavic Mini. Thank you.

DJI Developers have listed the following Apple devices as being compatible with the DJI Fly app. Check the below list from the Apple App Store.

IMG_DC4B4253101B-1.jpeg
1-10 17:16
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Jake Phantom 3 S
Second Officer
Flight distance : 2639747 ft
United States
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fansbd5c48d6 Posted at 1-10 16:51
What version of IOS are you running. Some users have had this problem until they upgraded to the current 13.3 version


Thanks for the idea of upgrading my firmware on the iPad. This did the trick. I now have all information available on the screen as it should be.

Thanks for all the suggestions.
1-11 06:15
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