alloffroad
lvl.3
Flight distance : 6339409 ft
Australia
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So thought I quickly update my Smart Controller Firmware before a big trip next week.
I first update trough the Smart Controller itself, seems logical if it askes me if I like to update. As most I read the first few lines and click update. Only after the update is in progress, I scroll all the way down and see that the update can only be done via DJI Assitant 2. Hm why can I initiate an update if that is not supposed to happen? Why is the note that it needs to be done via Assistant ONLY on bottom of scroll screen after everything else?
I let the SC update finish, and it tells me it is successful (it's not) now my Mavic Pro constantly disconnects from SC and can't be used.
Ok now I connect Smart Controller to my Mac Pro and run DJI Smart Assitant 2 v2.0.8 which runs Catalina It recognises the SC but can't find any Firmware.
I try the same on my Mac Book Pro, which also runs Catalina same result.
Reading through more DJI forum posts, it seems DJI can't be bothered supporting recent OS and DJI Assist 2 only works with older versions of Mac OS or Windows. Good luck if you only have one computer.
Looking further on the DJI website I also see there is a newer version DJI Assist 2 out 2.0.10. DJI Assistant it's probably the only software I have on my Mac who does not have a software update check and let you know of updates.
Ok, fortunately, I a have a few macs in my place, and an old Kid's I Mac still runs High Sierra so downloading DJI A2 2.0.10 and installing it. Now I can see the Firmware updates for the Smart Controller. Yeaaaa
I apply the first update, that fails midpoint as you actually need to sit next to Smart Controller and tap the power button once in a while as SC otherwise shuts itself off and interrupts the Firmware update process.
Obviously, that is not mentioned and absolutely counter-intuitive anywhere that's a smart way doing it DJI....
Finally, everything seems to work again, took only 4 hours and access to an outdated computer to get a simple Firmware update to work.
Just glad I was home and did not attempt the update via mobile data and no old operating system Mac at hand I would have wrecked 10 days of shooting on Fraser Island.
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