How can I fix this problem? Is it possible to programmatically?

Hi, thank you for reaching out and we do apologize for the inconvenience. May I ask what happens prior to the said issue occurs? Did the drone experience any hard landing? You may try to perform the gimbal calibration to see if there would be some changes. If the problem persists after the calibration, I will highly recommend you to contact our support team at https://www.dji.com/support to open a ticket. We will conduct further diagnostics on the unit to find out the reason for the problem. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your kind and understanding.

DJI Gamora Posted at 1-10 08:54
Hi, thank you for reaching out and we do apologize for the inconvenience. May I ask what happens prior to the said issue occurs? Did the drone experience any hard landing? You may try to perform the gimbal calibration to see if there would be some changes. If the problem persists after the calibration, I will highly recommend you to contact our support team at https://www.dji.com/support to open a ticket. We will conduct further diagnostics on the unit to find out the reason for the problem. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your kind and understanding.

Thanks for the answer. Yes it did result in a crash. What can I do?

sergigeorgia Posted at 1-10 09:26
Thanks for the answer. Yes it did result in a crash. What can I do?

Hi, thank you for your response, you can directly contact our support team using the link above to open a ticket. Thank you!