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Impossible to valid th sign up on S8
423 6 2020-1-11
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Lolo des LANDES
lvl.1

Iran
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Hello !
I want to install DJI GO 4 to my Samsung S8 (Knox version 3.2.1), but at the moment to click on "Sign Up" a message note "Check the box to sign up", but the box in inactiv (grey color)
I can't valid my subscrib.
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2020-1-11
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Lolo des LANDES
lvl.1

Iran
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I try to empty the cache of Chrome app, delete and reloading DJI GO 4 , but Ko
2020-1-11
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Lolo des LANDES
lvl.1

Iran
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2020-1-11
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DJI Natalia
Administrator

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Hi Lolo, we are sorry to hear about the difficulties that you encountered. You may try to reinstall the app (remember to sync the flight records before reinstall) or try another mobile device to check if the issue persists or not.
2020-1-12
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Lolo des LANDES
lvl.1

France
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2020-1-12
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Lolo des LANDES
lvl.1

France
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Hi Natalia ,
Thank you for your reactivity, but it's my first connect to Dji GO 4. I receive my Mavic Pro platinium last Tuesday.therefore, I have never been able to sync flight records.
I am waiting a new tablet Samsung Tab 2 8". I hope it will work !
Have a good week
2020-1-12
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Lolo des LANDES
lvl.1

Iran
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I receive my New Samsung Tab 2 8" (SM-T719 Android V7.0) , I load app DJI GO 4 and i can chek the box after SIGN UP !!, but after Entering my pass word, a beautiful message  "Invalid verification code . Try again" ?
My password contain between 8 et less 20 characters....I don' t understand..why??
A new human resistance test !!
2020-1-15
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