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Lost DNG & ProRes License Activation
645 3 2020-1-11
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mandomatic
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Flight distance : 7822553 ft
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If anyone at DJI could help me activate my DNG & ProRes license it would help me out. I have a shoot Monday morning and need to get it activated on a drone that was just replaced.
2020-1-11
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Matthew Dobrski
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Flight distance : 1831050 ft
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Replaced by DJI? Where's is the drone with licence attached to? Anyway, only they'll be able to deal with this issue, if you're lucky ,,,
2020-1-11
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mandomatic
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Flight distance : 7822553 ft
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Matthew Dobrski Posted at 1-11 18:40
Replaced by DJI? Where's is the drone with licence attached to? Anyway, only they'll be able to deal with this issue, if you're lucky ,,,

Yeah, I was hoping someone from DJI would see this. They replaced the drone but I need to activate the licences on the new one they sent.
2020-1-12
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Matthew Dobrski
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Flight distance : 1831050 ft
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Canada
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mandomatic Posted at 1-12 11:58
Yeah, I was hoping someone from DJI would see this. They replaced the drone but I need to activate the licences on the new one they sent.

Eventually some forum moderator may be willing/able to intervene, but unlikely. The best course of action is to contact repair facility directly. However, the process of licence transfer is not as easy as it seems ...
2020-1-12
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