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V01.00.0650 update major problems
949 8 2020-1-11
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capthook
lvl.3
Flight distance : 238871 ft
United States
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SC was perfect before the update.

Now, no flight logs showing.
Also, can't connect to PC to transfer files.
I connect to the PC, there is no 'connection' sound and it does not appear in Windows Explorer.
It also does not appear under hardware device manager.
A notice DOES come up that it is charging under slow mode.
So the SC has a physical connection to the PC.
But now the PC does not recognize the PC as a portable device or USB connection or anything.

edit: Using the SC file browser to check for flight records.
All my previous flight records have been stored under:
SanDisk SD card / DJI / dji.go.v4 / FlightRecord

After update, new flights are now stored in Internal DJI / dji.go.v4 / FlightRecord

And now the new ones that are now being stored in Internal aren't listed in the Flight Data screen on the SC,and can't be synced with DJI servers.

Also, the SC will no longer connect to DJI Assistant v 2.0.10.
As I wrote, the PC does not 'know' a portable device has been plugged in, so Assistant also can't connect




2020-1-11
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capthook
lvl.3
Flight distance : 238871 ft
United States
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Ok - a workaround fix for USB connection:

1) Turn on developer mode:
a) go to Settings / About remote controller / System Version and tap it 7 times
This will give you a Developer Options line in the Settings menu
2) Enter developer options
a) scroll like half way down, looking for 'Select USB Configuration'
b) change the option to MTP

You should get the familiar 'bing-bong' connection noise and the SC is now available as an MTP device.
However, after disconnecting the SC, this process doesn't 'stick' and will need to be done each time you want to connect.
(the changing USB part - the developer options stay)

Gonna try connecting to DJI Assistant now to rollback.
The Android Kernal was also updated with this update.
The earlier/problem (my current) version is dated Jan 6, the newest is dated Jan 11.
2020-1-11
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capthook
lvl.3
Flight distance : 238871 ft
United States
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No luck connecting to DJI Assistant.
The program window just sits there doing nothing.
Worthless.

FYI: If you want USB Configuration to stay MTP, you can turn on USB debugging:

1) scroll down a little ways to 'USB debugging' and slide the switch to on.
2) double check the MTP connection is still selected as before

Now, it might 'stick'.
Problems, drag down from the top of the home screen.
You should have 2 notification bubbles.
Select the one that says USB for ... and select file transfer.

I previously used USB debugging, but turned off because it is.... ummm - buggy
How can I roll back this update without using DJI Assistant because it won't connect to Assistant?
Or how can I get Assisant working?
Or.....??
2020-1-11
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capthook
lvl.3
Flight distance : 238871 ft
United States
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Here is the end of the update log.
Your forum won't let me attach a .txt file  

[20200110 20:50:17] update progress:79
[20200110 20:50:17] update progress:99
[20200110 20:50:19] update progress:99
[20200110 20:50:21] update progress:99
[20200110 20:50:39] update upgrade finish reason:1
[20200110 20:50:39] update PCUpgradePolicy::notify
[20200110 20:50:39] update updatePeer finish
[20200110 20:50:39] update mUpgrader 10
[20200110 20:51:33] update transact_update_3399
[20200110 20:51:33] update Upgrade 3399 start...
[20200110 20:55:27] update push last ota result,recv:a, finishstate:1
[20200110 20:55:28] update push last ota result,recv:a, finishstate:1
[20200110 20:55:29] update push last ota result,recv:a, finishstate:1
[20200110 20:55:30] update push last ota result,recv:a, finishstate:1
[20200110 20:55:31] update push last ota result,recv:a, finishstate:1
[20200110 20:55:32] update push last ota result,recv:a, finishstate:1
[20200110 20:55:33] update push last ota result,recv:a, finishstate:1
[20200110 20:55:34] update push last ota result,recv:a, finishstate:1
[20200110 20:55:35] update push last ota result,recv:a, finishstate:1
2020-1-11
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Checki
lvl.3
Germany
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Same problem here with the smart controller not being recognised!
2020-1-12
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capthook
lvl.3
Flight distance : 238871 ft
United States
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Success!
Factory reset completed.
SC updated to newest .0650.
Assistant 2 working.

Method I did:

1) Reformatted SD card
2) Factory reset
3) Start DJI Assistant 2
3) Turn on SC (USB debug is on by default. If not, turn it on) and plug into computer
4) DON'T select USB transfer method/charging - don't touch the SC!
5) It will 'bing-bong' twice, and DJI Assistant 2 will now show SC
6) click the SC, and on the version screen, select .065 refresh
7) It will do it's thing, pausing awhile at 16%, and at 98% then will reboot 2x
8) will then come up with 100% complete

I tried so many things.
Last thing I did was uninstall Assistant and remove all registery entries.
No luck.

Also interesting, the factory reset didn't downgrade the firmware.
It still read .065. So no-rollback means EVER, unless you can use Assistant 2.

And some notes on the factory reset:
Most your settings are saved, like gimble settings, max altitude, rth altitude etc
The time reset to China, and my camera was switched to AFC.

Firmware updates:
The flight records are now saved to Internal memory even if you have 'save to SD card' setting:
Internal shared storage\DJI\dji.go.v4\FlightRecord
If you want to have them sync to your flight records/DJI,
in the SC file manager, browse to that location/file, long press it, and copy (or move) to:
SD card\DJI\dji.go.v4\FlightRecord
Now it will show up on the home page flight records and can be synced with DJI
2020-1-12
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Checki
lvl.3
Germany
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Still not working, on 2 PCs. Weird.
2020-1-13
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capthook
lvl.3
Flight distance : 238871 ft
United States
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You might try first uninstalling then reinstall Assistant, and use the official supplied DJI USB cable.
Even then, I've seen reports of it taking numerous tries.
My method above worked the first time doing these two things as well as the list from above.
2020-1-13
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Checki
lvl.3
Germany
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I did EVERYTHING, nothing works. And with nothing, I mean nothing!

But wait... Someone said, use a mac.

I did, and it worked. Even with another USB cable.
You know, USB cables are all the same...
2020-1-15
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