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ESC status error. What to do?
76 7 1-16 06:32
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vasiliy69t
lvl.1
Flight distance : 110072 ft

Russia
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After the crash of the drone, when trying to start the engines, an ESC status error. Contact technical support is not possible. Who can advise what?

After the fall, the drone is completely intact, only the screw mounts on one beam were broken. The rays are all visually intact.

Crash drone. ESC status error  


1-16 06:32
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vasiliy69t
lvl.1
Flight distance : 110072 ft

Russia
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1-16 06:45
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Ahmed Hussain
Captain
Flight distance : 1226598 ft
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Kuwait
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Sorry for the crash.

ESC is Electronic Speed Controller which controlling the speed of the motors. Send the drone for repair.
1-16 07:56
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DJI Gamora
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Hi, thank you for reaching out and we're sorry for the incident happened to your DJI Mavic 2 Zoom. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Please note that DJI can only perform data analysis for units falling within the warranty period; otherwise, valid charges will apply. Thank you for your kind and understanding.

https://www.dji.com/support
1-16 08:35
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vasiliy69t
lvl.1
Flight distance : 110072 ft

Russia
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Ahmed Hussain Posted at 1-16 07:56
Sorry for the crash.

ESC is Electronic Speed Controller which controlling the speed of the motors. Send the drone for repair.

Thanks for the answer. I know that this is a speed controller. Unfortunately, in Russia the service center is very far away.
1-16 14:24
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vasiliy69t
lvl.1
Flight distance : 110072 ft

Russia
Offline

DJI Gamora Posted at 1-16 08:35
Hi, thank you for reaching out and we're sorry for the incident happened to your DJI Mavic 2 Zoom. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Please note that DJI can only perform data analysis for units falling within the warranty period; otherwise, valid charges will apply. Thank you for your kind and understanding.

https://www.dji.com/support

Thanks for the answer
1-16 14:29
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vasiliy69t
lvl.1
Flight distance : 110072 ft

Russia
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Having received advice from a specialist on the phone, I decided to fix the drone myself. The first cause of the speed control error may be in one of the motors on the beam. The second reason is already more complicated and more expensive. This is a control board. I hope it all ends with a beam replacement.
1-16 14:31
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DJI Gamora
Super Moderator

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vasiliy69t Posted at 1-16 14:29
Thanks for the answer

You're welcome!
1-17 13:29
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