Thierry38
lvl.1
Flight distance : 62320 ft
France
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Hello,
And thank you for your reponce which remains for me more than Pathetic ....
Very many people who had confidence in buying a mavic pro pro2 drone, have the same problem 15 to 20 minutes after the flight the problem of deconnection error appears ....
We must forcibly stop DJI GO 4 and restart the application.
Once in flight with the application restarted the problem returns to after 15 to 20 minutes ...
If the OTG cord (when it was already replaced once) had bad contacts the connection problem would be random and not regular as it is
From a Xaomi phone I switched to a recent Samsung and the problem is identical.
I even tried to flash the drone and the radio via DJI_Super-PatcherV2.0.2.
I also put the remote control at the same firmware level and I used the DJI GO 4 version of deejayeye-modder-master, and the problems of disconnection are the same...
There is therefore indeed a problem either of application what I doubt, is of a malfunction between the drone the radio control and the data of the radiocommand port.
In view of the price of more than 1200 euros for a combo version, I think it would be good, for your firm, to question itself and admit that there is a problem rather than giving a solution worthy of a hot-line at lowcost ...
It’s shameful to leave your customers with their problems without you being able to question or care about them.
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