DJI Gamora
Administrator
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Hi, thank you for bringing this query to us and we're deeply sorry for the incident that happened to your DJI Phantom 3 Advanced. I will highly recommend you to contact our support team at DJI SUPPORT to open up a ticket case. We do have our professional team who will handle the unit and perform further analysis on it. A corresponding resolution will be provided once we receive the drone. Please note that DJI can only perform data analysis for units falling within the warranty period; otherwise, valid charges will apply. Thank you for your kind and understanding.
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