Hi. A need a problem. I have a Osmo Action and I use camera when cycling. Outside is -4, -5 degrees and camera recording. I stop recording than start recording again and camera does not want to record and write to display error/error SD card. I have to turn the camera "off and on" and the recording works. But sometimes turning off/on doesn't help, the recording did not work. I had to remove the card and reinsert it. It does this with the sdxc kingston also with a samsung evo plus. Pleas help. Thanks Daniel.

Hello and good day Daniel. I am sorry to know that you are having issue with your DJI Osmo Action. Have you tried to reformat the SD Card of your DJI Osmo Action and are you using the suggested SD Card for your DJI Osmo Action. For reference I will be posting the list of suggested SD card for the said gimbal below. In addition the DJI Osmo Action has an Operating Temperature of -10 to 40°C ( 14 to 104°F ). Please kee us posted on the said issue for us to be able to assist you further. Thank you.

Hi. Thank you for your response. Yes i use sd cards that are designed for action cameras. Kingston has 100 MB/s read and 80 MB/s write, UHS-1 and V30, Samsung has 100 MB/s read, 60 MB/s write, UHS-1. Today  I format the card in the camera and see how it will work. Outside are 0, -2 degrees. If there is a problem again, I will record the video to my mobile and upload here.

Thank you for the additional information danielnckl and for doing some troubleshooting steps to fix the said issue. Please keep us posted on the said issue for us to be able to assist you further. Thank you.

Today same problem.  Card was formatted in the camera. First video https://www.youtube.com/watch?v=hkES5ENNRW4 helped turn the camera off and on, and second video https://www.youtube.com/watch?v=UKdWAQK59zk turning off/on the camera did not help. Where is problem?

Today same problem.  Card was formatted in the camera. First video https://www.youtube.com/watch?v=hkES5ENNRW4 helped turn the camera off and on, and second video https://www.youtube.com/watch?v=UKdWAQK59zk turning off/on the camera did not help. The first video is recorded while cycling and the second video when I arrived home on the same day. Where is problem?

any idea? Solution? Thx

Great support...really!

That's it? No one answered you?

fans1c59afab Posted at 2020-3-2 09:34
Great support...really!

can't believe they didn't try to help you. They've got one job...

I'm having the same problem my osmo action worked fine the last time we used it now all of a sudden it won't record just says initializing sd card. The screen is on but I can not do anything.

I do have same problem with my DJI osmo Action. with SD card. I do have 3 osmo for my business one is trust I hope the two remaining will last. I do have DJI Phantom 4 version2 can't control it fly it self. DJI company your product is too expensive make our money wort it.