RenSmart
lvl.1
Flight distance : 29193 ft
Australia
Offline
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DJI Paladin Posted at 1-27 15:29
Hi. I am sorry for the trouble this has caused. With regards to this concern. First, when you are experiencing this issue do you see any error messages or code on the DJI Go 4 application? Second, are you still experiencing the same issue when the mount and 360 camera are removed from the said drone and are you in a location with a lot interference like power cable, radio tower and metals? Just a friendly reminder, DJI does not recommend to attach any third party accessories. This may affect the performance and stability of the said drone during flight. Thank you.
Thanks for your reply. There are no errors just goes into atti mode and then wont got up past about 10 meters. When I take off the mount it is ok (and actually took some footage of an eagle attack as well). The Drone is great but just wanted to know how I can get the drone to go higher when it is attached. With my old mount (which only covers the top of the Mavic) it is fine and I have grabbed quite a bit of great footage with the drone but this new one (which has a couple of Eleastic bands that wrap under the device) seems to interfere with the GPS |
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