DJI Stephen
DJI team
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leeblynchgmail.com Posted at 2-1 09:38
This issue occurred brand new right out of the box. Not 1 flight on the aircraft. I have refreshed the firmware, I have calibrated the IMU, etc. Todays flight I had to adjust the gimbal straight before taking off, but first I calibrated gimbal, when it finished and said it was calibrated the gimbal was still crooked. So I adjusted ROLL axis to straight 1.3 is what it took to straighten it out. I took off and gained altitude to 200 feet, the gimbal was crooked, so I opened the roll app. It was on 2.2 when I opened the adjustment app, I readjusted it to .6 and it was straight again. I flew out 1700 feet and noticed the gimbal was crooked again.
Thank you for the given update leeblynchgmail.com. Since after doing these troubleshooting steps and still the issue is still persisting and you have recieved a Gimbal Overload warning. I would recommend you contact our support team for further assistance at https://www.dji.com/support?site=brandsite&from=nav . We have a team who would do their best to find out the reason of the issue and then the corresponding resolution would be provided. We hope to hear from you soon and looking forward to help you as soon as possible. Again, I am sorry for the trouble and thank for your support. |
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