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Mavic Mini Problem
7254 19 2-1 02:34
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Jaskafin
lvl.1

Finland
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My remote says that "RC not connected to mobile phone". App is DJI fly app. My phone is Samsung S7 and i have tried to connect remote to Oneplus 6 too but it says same. Both phones have different connection wire so wire is not the problem. Its remote. Can anyone say what is the problem. I have made one 30sec test flight with it and next bay it did not to the connection. When bindet it the rwd light started blick after binding.
2-1 02:34
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Chazerix
lvl.4
  • >>>
United States
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I had this same problem yesterday with my iPhone X. It connected fine the first time, but soon lost connection. I saw there was a software update for the drone that addressed erratic linking so I downloaded it to the aircraft and it seemed to fix the problem. The hard part is getting it to connect long enough to take the download. I ended up using an old iPad Mini (which connected fine each time) to connect to the aircraft and download the update. Now my iPhone connects to the MM every time.
2-1 04:51
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DJI Stephen
Super Moderator

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Hello and good day Jaskafin. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please refresh the firmware of both the DJI Mavic Mini aircraft and the remote controller and please try to link them once again after this process please unplug and replug the USB cable on the mobile device and see if the issue will still persist. Please keep us posted and thank you.
2-1 09:09
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Jaskafin
lvl.1

Finland
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DJI Stephen Posted at 2-1 09:09
Hello and good day Jaskafin. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please refresh the firmware of both the DJI Mavic Mini aircraft and the remote controller and please try to link them once again after this process please unplug and replug the USB cable on the mobile device and see if the issue will still persist. Please keep us posted and thank you.

How i do the hard reset for them both...
2-1 09:51
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p1hill
lvl.2
Flight distance : 349846 ft
United States
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Hi,
Launch the DJI Fly app and go to 'Profile'->'Settings'.  From there, you can check for firmware updates and/or enable the Auto Download capability.
2-7 17:38
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Cryptic
Second Officer
Flight distance : 1087835 ft
United States
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I would check the firmwear.
2-20 13:43
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Jaskafin
lvl.1

Finland
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I got new Mini so problem solved.  Got email couple days ago and it said that remote was broken inside.
2-20 13:51
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djiuser_e3arNfXDRZUy
lvl.1

India
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I'm having an issue too with the binding process...
My mini isn't binding to my controller...
Tried binding, software updation then binding, but nothing happens... they aren't binding to each other...
7-20 09:04
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djiuser_e3arNfXDRZUy
lvl.1

India
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I'm having an issue too with the binding process...
My mini isn't binding to my controller...
Tried binding, software updation then binding, but nothing happens... they aren't binding to each other...
Someone please help me...
7-20 09:05
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djiuser_e3arNfXDRZUy
lvl.1

India
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I'm having an issue too with the binding process...
My mini isn't binding to my controller...
Tried binding, software updation then binding, but nothing happens... they aren't binding to each other...
Someone please help me...
7-20 17:11
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djiuser_BVERIy6lQwIU
New

Pakistan
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Hello dji team
  My “aircraft is not not connected” what i do  
7-27 05:29
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LPCC
lvl.1
Flight distance : 15682 ft
Portugal
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Bought the Dji Mavic Mini yesterday and no connection using P30Pro... installed DJI Assistant 2 For Mavic, made a refresh from the last firmware on the Drone and remote control and no connection is possible...

It seems that is a problem from dji and not from users. Its sad to be like this..
7-28 02:20
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djiuser_lb3mvHwtDd6b
New

Peru
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DJI Stephen Posted at 2-1 09:09
Hello and good day Jaskafin. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please refresh the firmware of both the DJI Mavic Mini aircraft and the remote controller and please try to link them once again after this process please unplug and replug the USB cable on the mobile device and see if the issue will still persist. Please keep us posted and thank you.

How can I update the firmware if it doesn't even connect to the drone
7-29 09:55
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djiuser_PBFKEGTb9ydH
lvl.1

United States
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Exact same issue, can't get it to fly or even respond. Remote never connects even after a manual link. And DJI support ran out of help after saying to just restart my phone and reinstall the app. So I have to refund my fly more bundle that never flew.
7-29 14:37
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LPCC
lvl.1
Flight distance : 15682 ft
Portugal
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LPCC Posted at 7-28 02:20
Bought the Dji Mavic Mini yesterday and no connection using P30Pro... installed DJI Assistant 2 For Mavic, made a refresh from the last firmware on the Drone and remote control and no connection is possible...

It seems that is a problem from dji and not from users. Its sad to be like this..

I connect the first time the drone and the with remote control using an Iphone11 and since then no problem using P30Pro...It's strange but worked.
8-6 08:48
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Pillai
New
Flight distance : 201224 ft
Canada
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I'm not able to connect my RC with my mobile .. @DJI can you please help
10-14 21:09
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woods
lvl.1

United States
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Same thing with mine. It takes multiple tries and a long time each flight to get the controller and MM to connect to each other. Then the DJI Fly App shuts down and start all over again
10-15 11:38
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sreeragm
Second Officer

India
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Hey you can fix the problem by downloading a specific app that connect the drone to the remote.
10-19 01:01
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DutchAmrerican Fiester
lvl.2
Flight distance : 328163 ft
Turkey
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Seems this is a major problem, I did all updates as they came tried other apps, wrote DJI there answer to reinstall via computer, did that some function looked better but actually made things worse, with connection issue not very safe to try & fly ..! New 1.5 month old drone still not working after everything, now finally found an authorized DJI shop to have them look at it..see what they say lol
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11-8 05:59
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djiuser_wYbj5aXDXUMw
New

United States
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I just bought my dji mavic mini bundle from Costco a few days ago and been trying to connect/sync/pair the ac to rc. i have charged both batteries to full capacity n the remote too before attempting to do so. I also updated the firmware on both through DJI Assistant 2 but still no luck. Also i noticed my phone Samsung Note 8  when running the DJI fly app shows RC not connected to mobile in red. I've read and watched videos of assorted ways of pairing both.  

I need help!
11-11 16:38
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