fans78f5f0a3
lvl.1
Flight distance : 48212 ft
United Kingdom
Offline
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DJI Paladin Posted at 2-3 11:38
Hi. I am sorry for the trouble this has caused upon watching the video you have provided and with regards to this concern. I would recommend for you to contact our DJI Support Team to further diagnose the cause of the issue and a proper resolution. Or if the DJI Osmo Pocket was purchased from a physical store, you may also contact the said store to assists you with regards to this matter just in case the said gimbal needs to be replaced. Again, I am sorry for the trouble this has caused. Thank you for your understanding and support.
Thanks for your comments. I have spoken to the company I bought it from and they have agreed to replace the item.
No idea what could cause that issue but if anyone has any thoughts please let me know. |
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