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Question about images being saved to my phone
224 6 2-7 09:30
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chileanbyone
lvl.2
Flight distance : 240525 ft
United States
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Hello
I recently noticed when I am flying the images go straight to my cellphone.

Before it wasn't doing that.

My question.

do I even need to transfer the files from the SD card?

Is it the same quality?

which setting to I need to change?

Thank you
2-7 09:30
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IMA_djiuser
lvl.2
Flight distance : 15633 ft
Canada
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There is a setting in the app that allows you to cache a low res version of the videos and photos you take on your phone. You may have turned it on by accident. Check the app settings and turn it off if you do not want or need it.
2-7 15:01
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GaryDoug
First Officer
Flight distance : 255856 ft
United States
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The image files on the phone are 720p resolution, lower resolution than the ones stored on the drone. I believe they are there just in case you lose the drone or the files on the drone are corrupted. They may just help you find it.
2-7 15:28
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the trouble. May I please ask what mobile device are you currently using to run the application? Also, please be aware that there is a setting on the DJI Fly app that enables you to save cache files when recording. Please refer to the images below. Please keep us posted. Thank you!


2-8 07:50
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hallmark007
Captain
Flight distance : 5467513 ft
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Ireland
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For social media they’ll be fine, but always keep images from your card, these will look better you can improve how the look and for printing you will need these.
2-8 08:47
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stephjant
Second Officer
United Kingdom
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IMA_djiuser Posted at 2-7 15:01
There is a setting in the app that allows you to cache a low res version of the videos and photos you take on your phone. You may have turned it on by accident. Check the app settings and turn it off if you do not want or need it.

Or keep the backup to the cache on in case you lose your drone.  At least you will then still have the video
2-8 11:30
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Lucas775
Captain
Flight distance : 12064888 ft
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United States
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Thank you Gamora for helping us out.
2-8 12:54
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