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Video problem with the mini,
270 7 2-9 12:24
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Savage3006
lvl.4
Flight distance : 40240 ft
United States
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I press the record button on the remote or phone and the Mini starts to record but only last about a few secounds. this is what I use as far as a SD card and these are the results of the mini videos. IMG_0424.jpg Screenshot 2020-02-09 at 3.19.23 PM.png
2-9 12:24
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Savage3006
lvl.4
Flight distance : 40240 ft
United States
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I have DJI Refresh but it is annoying to keep pressing the record button on either the phone or RC 5 or 6 times before it starts recording. anybody else have this issue.
2-9 12:26
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DJI Gamora
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Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to reformat your SD card to see if the issue will still persist? You may also try to relink your aircraft to your controller, you may refer to the tutorial below. If you have a different SD card you can try that as well for us to further isolate the problem. Please keep us posted. Thank you!

2-9 15:11
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Dirty Bird
Captain
Flight distance : 6752684 ft
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United States
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Savage3006 Posted at 2-9 12:26
I have DJI Refresh but it is annoying to keep pressing the record button on either the phone or RC 5 or 6 times before it starts recording. anybody else have this issue.
Refresh is only for crash damage.  This would be a regular warranty issue if the Mini is the problem.

The card should work.  It is a recent one with a U3 stamp from a reliable source?   Counterfeit memory cards are prolific so if it came from ebay, or sometimes even Amazon, it could be a counterfeit.  

I assume you are recording in 2.7 x 30 fps?  First, try formatting the card.  If that doesn't work try another card.  Lastly you can drop to 1080 x 30 fps & see if that works.  
2-9 15:22
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hallmark007
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Flight distance : 4805338 ft
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Ireland
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Savage3006 Posted at 2-9 12:26
I have DJI Refresh but it is annoying to keep pressing the record button on either the phone or RC 5 or 6 times before it starts recording. anybody else have this issue.

Your first video was 3.02 so it has worked is that right ? Also worth trying another card just to eliminate one problem .
2-9 15:29
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Savage3006
lvl.4
Flight distance : 40240 ft
United States
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hallmark007 Posted at 2-9 15:29
Your first video was 3.02 so it has worked is that right ? Also worth trying another card just to eliminate one problem .

Actually that's when it started to work, the other video's where the problem with me going back and fourth with the RC and phone, but like Dirty Bird and you I will try reformatting the SD card and also pick up another SD card.
2-9 16:30
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Savage3006
lvl.4
Flight distance : 40240 ft
United States
Online

Dirty Bird Posted at 2-9 15:22
Refresh is only for crash damage.  This would be a regular warranty issue if the Mini is the problem.

The card should work.  It is a recent one with a U3 stamp from a reliable source?   Counterfeit memory cards are prolific so if it came from ebay, or sometimes even Amazon, it could be a counterfeit.  

Yes I am recording in 2.7 x 30 then see if I drop to 1080 x 30fps,  hopefully this will correct the issue will keep you posted on this issue other than this I have flown since November without any problem love the little bird...no punn intended!!!.
2-9 16:35
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Savage3006
lvl.4
Flight distance : 40240 ft
United States
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Update:          Brought a Samsung 64 Evo class 10 U3 and again the same problem tried all settings and found that 2.7x 60 worked?? every other setting again few seconds cuts out then after the 4th or fifth time it starts to record. going to send to DJI have the UPS shipping label ready to go, because this should not happen not normal, she flies great no problem no drops no fly aways perfect.
2-20 18:01
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