http://Hello.  I have a problem with my phantom 4 dji drone.  The camera image is not displayed on the screen.  And I have an error message (aircraft encoder error 0x800008) what should I do.

Sorry for the difficulties you've experienced, how does it happen? Did you perform the firmware upgrade before the error occurs？It is recommended to connect to DJI Assistant 2 For Phantom and refresh the firmware. If the error persists, the drone will need to be sent back to the diagnosis.

DJI Mindy Posted at 2-11 19:40
Sorry for the difficulties you've experienced, how does it happen? Did you perform the firmware upgrade before the error occurs？It is recommended to connect to DJI Assistant 2 For Phantom and refresh the firmware. If the error persists, the drone will need to be sent back to the diagnosis.

Hi. Yes I did the last update of the phantom 4 with dji go 4. In fact I had a problem with updating the screen and I changed the card 3 in 1 of the drone.  Now the update has worked fine but the problem is that the image comes and goes immediately.  And I have the aircraft encoder error 0x800008.

DJI Mindy Posted at 2-11 19:40
Sorry for the difficulties you've experienced, how does it happen? Did you perform the firmware upgrade before the error occurs？It is recommended to connect to DJI Assistant 2 For Phantom and refresh the firmware. If the error persists, the drone will need to be sent back to the diagnosis.

Hi. Yes I did the last update of the phantom 4 with dji go 4. In fact I had a problem with updating the screen and I changed the card 3 in 1 of the drone.  Now the update has worked fine but the problem is that the image comes and goes immediately.  And I have the aircraft encoder error 0x800008.

djiuser_u2HgaEkVHdEJ Posted at 2-12 15:38
Hi. Yes I did the last update of the phantom 4 with dji go 4. In fact I had a problem with updating the screen and I changed the card 3 in 1 of the drone.  Now the update has worked fine but the problem is that the image comes and goes immediately.  And I have the aircraft encoder error 0x800008.

It is not recommended to repair/replace the components by customers themselves, please contact our support team https://www.dji.com/en/support?site=brandsite&from=nav to start a ticket and send in at your most convenience. Our repair team will help.

i same the problem
And i replace with 3 in 1 board new product status same encoder eror(0x800008)
Pls hlp

fansc4e3ecc4 Posted at 8-14 22:16
i same the problem
And i replace with 3 in 1 board new product status same encoder eror(0x800008)
Pls hlp

Hi there, it is not recommended to repair/replace the components by customers themselves, please contact our support team http://www.dji.com/support to start a ticket and send in at your most convenience. Our repair team will help.