Hi Dji Moderators

Can one of you please advise as to when Dji will be back at work for shipping drones out?

Hi, thank you for reaching out and we do apologize for the inconvenience. I will be sending you a PM kindly please check your inbox. Thank you!

When did you place your order? Cheers from Canada

ssylca44 Posted at 2-12 15:03
When did you place your order? Cheers from Canada

beginning of feb

nice car Suren

SupBro Posted at 2-13 11:56
nice car Suren

Thanks Sold it when I moved from South Africa

mine shipped out to US

Saddin Posted at 2-15 05:38
mine shipped out to US

When did yours ship?

Suren Posted at 2-15 11:50
When did yours ship?

2-14-20 , I received a email and tracking.

Saddin Posted at 2-16 03:46
2-14-20 , I received a email and tracking.

okay, wonder mine has not shipped then

Suren Posted at 2-16 20:04
okay, wonder mine has not shipped then

mine was ordered on Jan 18 , might be back logged in orders

I also have an issue where DJI made a payment on June 1st and it's still in "To be shipped" status.  15 days later.   I think you should alter your checkout, informing the customer;  that it will take longer than 15 days for your products to be delivered.   I was not aware these items could be shipped directly from china if ordering from a USA website.   



Please advise if orders are being processed to the customer.  From what I am reading in the forums; there have been massive delays and/or no delivery expectation timelines.
-Thank you

djiuser_1D4wTH2BYKsD Posted at 6-15 08:00
I also have an issue where DJI made a payment on June 1st and it's still in "To be shipped" status.  15 days later.   I think you should alter your checkout, informing the customer;  that it will take longer than 15 days for your products to be delivered.   I was not aware these items could be shipped directly from china if ordering from a USA website.   

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Hi there, sorry to keep you waiting, I managed to get your order number via your Forum account, it is about Tello and its accessories right? Upon checking it, the estimated shipping date of Tello Iron Man Edition Quick-Release Propellers is 10-15 business days, therefore, the whole order is estimated to be shipped in 10-15 business days, the warehouse is still processing it. Once it is shipped, we will send you the shipment notice, appreciate your patience.

DJI Mindy Posted at 6-16 01:58
Hi there, sorry to keep you waiting, I managed to get your order number via your Forum account, it is about Tello and its accessories right? Upon checking it, the estimated shipping date of Tello Iron Man Edition Quick-Release Propellers is 10-15 business days, therefore, the whole order is estimated to be shipped in 10-15 business days, the warehouse is still processing it. Once it is shipped, we will send you the shipment notice, appreciate your patience.

Correct.   I've attached an image of the items below.   
I also appreciate your prompt response to my posting and providing an update on my order status.
Have a wonderful day.

djiuser_1D4wTH2BYKsD Posted at 6-17 06:43
Correct.   I've attached an image of the items below.   
I also appreciate your prompt response to my posting and providing an update on my order status.
Have a wonderful day.

No problem, thanks for your patience.