NG501
lvl.1
Ukraine
Offline
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DJI Natalia Posted at 2-17 19:26
Hi there, sorry to let you misunderstood. For your question "DJI drones will be blocked if activated in a different country?", the answer is no. However, we still recommend users to purchase DJI product locally, because it will be more convenient for the follow up warranty. As you know, DJI does not provide global warranty, customers can obtain warranty service only at a designated DJI repair center in the region where he/she purchased the product (for more information about DJI's after-sales service polices, please check this link: https://www.dji.com/service/policy?site=brandsite&from=nav). So we don't recommend the cross-region purchases.
We appreciate your kindly understanding.
Thank you.
So this means that the information published by Ukrainian media was false. Apparently, it was originally provided by Valery Yakovenko, the founder of DroneUA (https://drone.ua/), which is supposed to be an authorized DJI dealer in Ukraine.
Is DJI going to request those parties to retract false information about DJI products and services? |
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