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The UE4-DJI Arena Game has crashed and will close
2196 15 2020-2-16
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Netherlands
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Hi,

Has anyone encountered this after installing DJI simulator?
After installing it gives me this mesage: The UE4-DJI Arena Game has crashed and will close.
Motherboard: Micro-Star International Co. Ltd B450 GAMING PLUS MAX
CPU: AMD Ryzen 7
Graphic card: NVIDIA GeForce GTX 1060 6GB (NVIDIA)
RAM: 16Gb
SSD: KINGSTON SUV500480G

Re-installed it without any luck.


DJI_UE4 Error.jpg
2020-2-16
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Denny-R
Second Officer
Flight distance : 850971 ft
Germany
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Have you tried updating your NVidia PhysX driver?
2020-2-16
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Netherlands
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I tried to install this driver, but NVidia tells me that I don't have to do that because a newer version is all ready installed.Thanks anyway
2020-2-16
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DJI Stephen
Super Moderator

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Hello and good day Paul Mavic. I am sorry for the trouble this has caused and thank you for reaching out. Since you have reinstalled the said driver and still the issue is still persisting. I will forward this concern of yours to our designated DJI department for clarification. I will keep you posted once we have an update. Thank you for your patience and support.
2020-2-16
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Denny-R
Second Officer
Flight distance : 850971 ft
Germany
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Try setting PhysX to CPU in NVidia settings panel and see if that changes anything. Also MSI Afterburner causes problems in Unreal Engine 4 Games sometimes, if you have that installed and running.
2020-2-16
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Germany
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@ DJI Stephen
I hope you guys will find a solution, because I love to practice flying without crashing my Mavic. I've installed other games like Fortnite (for my grand children to play) and a very old flight simulator called AeroFly Deluxe without any issue.

@ Denny-R: I've tried all 3 PhysX settings (auto, GeForce GTX  1060 6GB as well as CPU) without any avail
Like I told Stephan, Fortnite is running fine and I think it is using also the UE4 thing? Or not?
Can I ask you please to help me with the MSI Afterburner. I am not familiar with it and at my age (70 years young) i'm a bit afraid to mess up my brand new motherboard.
How can I see if I have installed this afterburner?



2020-2-17
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Germany
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DJI Stephen Posted at 2-16 10:03
Hello and good day Paul Mavic. I am sorry for the trouble this has caused and thank you for reaching out. Since you have reinstalled the said driver and still the issue is still persisting. I will forward this concern of yours to our designated DJI department for clarification. I will keep you posted once we have an update. Thank you for your patience and support.

Hi Stephen, are you making any progress?
It's very windy over here for weeks now and I can't fly my Mavic
And...... I can't practice on my pc either because of this issue, please help.
2020-2-19
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Denny-R
Second Officer
Flight distance : 850971 ft
Germany
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If you can't find MSI Afterburner in your programs list, it's probably not installed. So no problem there.
And yes it runs on Unreal Engine 4 like Fortnite does.
Did you try to run it as Administrator?
2020-2-20
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Netherlands
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"Did you try to run it as Administrator?"
If you mean, "rightclick on DJI_FS", then yes I tried now.
Sorry, but no avail
So strange that Fortnite is giving no problems
Thanks for this suggestion. keep them coming please.
Do you know if there is a possibility to roll back on a former version, like the 1.3.0.1 or 1.3.0.0
2020-2-21
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Denny-R
Second Officer
Flight distance : 850971 ft
Germany
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Last thing coming to my mind is checking if "Microsoft Visual C++ 2015-2019 Redistributable (x64)" is actually installed, or reinstalling a more recent version of it.
Check by right-clicking the start button and choose "Apps and Features".

Or, try to install the Simulator on a different partition or drive, if you have one.

If that doesn't help i'm out of ideas.



2020-2-21
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Netherlands
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Did both your propositions with no avail as a result.
Thank you very much anyway for your effort.
let's hope DJI will come with a solution, because I loved to play the sim.
2020-2-22
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Paul Mavic
lvl.3
Flight distance : 180581 ft
United Kingdom
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Still trying to fix my sim.
Found another Launcher Version on my PC (version 2.1.0.3)
And of course...... this gives another error.
Come on? What is this with DJI flightsim?
It's beginning to look like a U2 song: "I Still Haven't Found What I'm Looking For"



2020-2-22
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Paul Mavic
lvl.3
Flight distance : 180581 ft
Netherlands
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Because I am quite a persistent person, I have tried to install again every day.
After 5 or 6 times reinstalling (or more I lost count) I finally succeeded.
2020-2-29
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djiuser_hlhoQZbSdgTU
lvl.1

Bolivia
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I need help, i have the same problem
I tried to uninstall it, but only the launcher is uninstalled and not the rest, but I don't know where the additional 3gb that were downloaded were stored because when I reinstalled it already appears downloaded, but it shows me the same error, my laptop meets all the requirements
3-5 15:04
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djiuser_hlhoQZbSdgTU
lvl.1

Bolivia
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Paul Mavic Posted at 2020-2-29 02:43
Because I am quite a persistent person, I have tried to install again every day.
After 5 or 6 times reinstalling (or more I lost count) I finally succeeded.

I tried to uninstall it several times, but only the launcher is uninstalled and I keep getting the error, where was the additional content installed? to be able to remove it completely
3-5 15:14
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Kevin Gray
lvl.2

Poland
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12-3 00:45
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